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The Sarah by ARIUM

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 304 Google reviews · How we rank ›

4.4(304) 80 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingTownhome & Garden-Style Communities
The Sarah by ARIUM
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
304

The honest read

Residents consistently praise the property's upkeep and sense of community, with staff like Vanessa, Hailey, and Byron earning repeated recognition for responsiveness and kindness. Strong maintenance response times and enforcement of pet policies stand out. Management tone varies sharply by reviewer; some encountered professional, solution-focused service while others describe rudeness and feeling followed or harassed by office staff.

Several long-term residents highlight how the team goes above and beyond on move-in support and lease issues. The quiet, walkable atmosphere with kid-friendly amenities and convenient parking appeals to families. A minority voice reports feeling unwelcome and uncomfortable with front office interactions.

Praised for
  • responsive staff (Vanessa, Ric, Hailey, Byron)
  • well-maintained property
  • friendly community atmosphere
  • enforces pet safety rules
  • professional maintenance team
Watch-outs
  • rude/dismissive management inconsistency
  • staff harassment allegations
  • phones go unanswered
responsive-managementwell-maintainedfriendly-staffquiet-communitysafe-secure
Best for: Pet owners seeking enforced safety; families valuing quiet, walkable neighborhoods; professionals relocating to the Austin area.
Think twice if: Front office phone responsiveness and management consistency have been reported as inconsistent; one reviewer felt harassed during pet incidents.

What this place gets right

  • Named staff (Vanessa, Ric, Hailey, Byron) earn consistent praise
  • Pet-focused amenities (dog park, pet wash, leash enforcement)
  • Quick maintenance response and professional installation guidance
  • Strong community events and resident engagement

Worth knowing

  • Vanessa, Ric, Hailey, and Byron named repeatedly for move-in support and issue resolution
  • Maintenance sets realistic timelines even for out-of-stock parts
  • Dog leash enforcement monitored actively by staff
  • Community events and resident engagement programs offered
  • Convenient parking cited as benefit

Reviews by category

Pet-Friendly Apartments
Dog park and pet wash station praised; active leash enforcement prevents unsafe off-leash incidents.
Luxury Apartments
Beautiful, well-maintained units with resort-style pool, fitness center, and quiet atmosphere.
Townhome & Garden-Style Communities
Detached and attached garage options available; convenient parking widely appreciated.

How it stacks up

  • Rated 4.4 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
248
4
10
3
6
2
4
1
36

Quick answers

How quickly does maintenance respond to requests?
Reviewers report prompt service. Staff set realistic timelines upfront, even when parts must be ordered, and follow up on move-in questions.
Is the dog park monitored for safety?
Yes. Management actively enforces the leash policy, including walking the perimeter to ensure compliance and respond to violations.
What parking options are available?
The business lists both detached and attached garages. Residents report parking is convenient and easy.
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Last updated 2026-07-17