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The Summit at the Reserve

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 35 Google reviews · How we rank ›

3.5(35) 52 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingSenior Living ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Summit at the Reserve
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
35

The honest read

Many residents report feeling misled about amenity access. The complex restricts pool use to 55+ except limited weekday hours, and gym access changed suddenly in January with no rent reduction offered. Move-out charges shock departing residents, with management alleging heavy damage while residents counter with photos proving good condition. Staff like Elanor and Andrew earned praise for leasing help, but office complaints go unresolved.

Newly built units in 2024 appeal aesthetically, and early guests appreciated 24-hour gym and large pool access. A senior resident struggled with noise from younger tenants and loose pet management, and trash pickup falls behind schedule. Current residents paying nearly $2,000 monthly for one-bedroom units feel trapped between an upgrade they love and policies that betray what they were promised.

Recent shift: Move-out charge disputes and amenity access restrictions intensified sharply in the past two months, with multiple residents filing formal complaints and threatening small claims court.

Praised for
  • professional staff on repairs
  • beautiful amenities when available
  • friendly leasing team
  • safe, quiet neighborhood
Watch-outs
  • aggressive move-out damage charges
  • changing amenity access without notice
  • restricted pool and gym hours
  • noise from young tenants and pets
  • poor trash collection
  • unresponsive management
responsive-managementpoor-communicationgreat-amenitiesunresponsive-maintenanceoverpricedpackage-theft
Best for: 55+ residents seeking a quiet, newly built community with consistent amenity access.
Think twice if: You are under 55 and expect full pool access, or plan to move within a year and want transparent move-out charges.

What this place gets right

  • newly built 2024 units
  • professional leasing staff
  • townhomes with private yards and garages
  • full amenity package on-site

Worth knowing

  • Staff members Elanor, Andrew, Jenna praised for leasing support; Edel Meko, Alex, Shawn for emergency AC and electrical repair.
  • Pool and gym access changed in January with no advance notice or rent reduction.
  • Residents charged $1,400–$1,900 for carpet replacement within 12 months; many dispute charges and have photo/video evidence.
  • Unauthorized pet fees charged for visiting family dogs; residents not owning pets.
  • Repaint fees charged on one-year-old units.
  • Trash pickup misses stated Sunday–Thursday 6–8 PM window.

Reviews by category

Luxury Apartments
Newly built units impress on tour, but move-out damage charges shock residents and create legal disputes.
Senior Living Apartments
55+ residents report safe, quiet neighborhood and staff kindness, but younger tenants and loose pet enforcement disrupt peace.
Pet-Friendly Apartments
Pets allowed but owners fail to train or clean up after dogs; management charges unauthorized pet fees and does not enforce cleanup.
Townhome & Garden-Style Communities
Three-bedroom townhomes with private yards and garages praised; carpet and repaint charges after one year of occupancy disputed as excessive.

How it stacks up

  • Rated 3.5 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 8% of the businesses in this directory.

How we scored this

How We Score
Star rating 13
Review volume 68
Review recency 100
Review sentiment 32
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
2
3
0
2
1
1
12

Quick answers

Can I use the pool and gym as a non-55+ resident?
Pool access is restricted to 55+ except weekdays 12–4 PM. Gym hours are 8 AM–8 PM, though access changed in January with no advance notice.
What is the move-out process?
Take detailed photos and videos at move-in and move-out. Management charges for carpet replacement, repainting, and alleged damage; residents report charges often lack documentation and contradict the condition of the unit.
Are pets allowed?
Pets are permitted, but owners are responsible for training and cleanup. Management has charged unauthorized pet fees for visiting animals.
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Last updated 2026-07-17