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Tramor at the Hills

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 85 Google reviews · How we rank ›

4.6(85) 78 composite score See reviews on Google ✓ Google-verified
Student HousingPet-Friendly Apartments
Tramor at the Hills
Services
Student Housing, Pet-Friendly Apartments
Reviews
85

The honest read

Most residents experience a friendly, quiet community with staff who genuinely know their names and respond quickly to maintenance needs. The location near Trader Joe's, the Arboretum, and three major highways keeps residents connected, and the off-leash dog park makes it a draw for pet owners.

Older buildings mean AC and plumbing require ongoing attention, though the maintenance team typically acts fast. A handful of reviews flag poor communication on lease renewals and AC struggles during heat, but the consistent praise for personal touch and walkability overshadows these concerns.

Praised for
  • friendly and responsive management
  • quiet, peaceful community
  • excellent maintenance response
  • great location near shopping and highways
  • pet-friendly amenities
Watch-outs
  • AC and plumbing issues in older buildings
  • occasional pest problems
  • poor email communication on lease renewals
responsive-managementquiet-communityfriendly-staffwell-maintainedgood-valuesafe-securepest-problems
Best for: Dog owners and students who value a walkable neighborhood and personal, responsive management.
Think twice if: Older units can mean AC and plumbing repairs are frequent; email communication on lease renewals has been inconsistent.

What this place gets right

  • Staff build genuine relationships with residents
  • Same-day or next-day maintenance on most requests
  • Three pools and off-leash dog park included
  • Walking distance to Trader Joe's and Arboretum shops

Worth knowing

  • Staff members named: Bailey, Katy, and Mackenzie Warrington consistently praised for personal attention
  • Maintenance often arrives within 30 minutes for after-hours emergencies
  • Most work orders completed same day depending on severity
  • Off-leash dog park added in recent years
  • Property includes three separate pools and 24-hour fitness center
  • Loft-style units with skylights and vaulted ceilings available
  • Proactive package holding in office during tenant absences

Reviews by category

Student Housing
Young adult tenants praise the quiet community, friendly staff relationships, and walkable location near shopping.
Pet-Friendly Apartments
Dog owners highlight the off-leash park, wooded walking trails, and staff's genuine care for resident pets.

How it stacks up

  • Rated 4.6 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How we scored this

How We Score
Star rating 64
Review volume 84
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
75
4
1
3
1
2
4
1
4

Quick answers

Is there parking available?
Yes, the business offers reserved covered parking and free parking options.
Can I do laundry in my apartment?
The complex has both onsite laundry facilities and in-unit laundry connections in some units.
How quickly do they respond to maintenance issues?
Most work orders are completed the same day depending on the issue; emergency maintenance is available 24-7, with after-hours response times typically around 30 minutes.

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Canyon Resort at Great Hills Apartments

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Residents consistently praise the staff's attentiveness and responsiveness, naming specific leasing and maintenance team members. Maintenance typically arrives within 1-2 hours of requests. The property sits on peaceful grounds with wildlife habitat certification, deer, trails, and clean amenities that most find well-kept. Parking is the loudest recurring complaint: spaces are cramped and lots fill quickly. One resident reported a $1,781 move-out charge dispute with poor communication from management. Most amenities are small but clean. Despite these friction points, long-term residents (some 4-5 years) remain strongly attached to the community.

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Arboretum Oaks
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Residents consistently praise the leasing team (Candice, Kamryn, Yazmmin) for patience and responsiveness throughout the application and move-in process. The property delivers solid amenities, a quiet neighborhood, proximity to shops and trails, and good pricing for Austin, with a standout dog park for pet owners. Staff handle maintenance requests and tenant needs with urgency. The complex is older but well-maintained and includes in-unit washer/dryer, which residents value highly.

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Hardrock Canyon Apartments
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Hardrock Canyon draws strong marks for its staff warmth and manicured location near the Arboretum, with multiple residents praising named team members like Peyton and Aubrey. The business center, pools, and surrounding mature trees create a quiet retreat feel. A serious mold incident exposed major gaps: after a resident discovered toxic mold in the AC unit and cabinets, the complex allegedly painted over contamination rather than removing it, refused to release the lease without an NDA, and ignored safety complaints. This pattern raises lasting questions about maintenance accountability and tenant protection. Staff responsiveness appears inconsistent. While tour staff and some office members earn consistent five-star praise, unresolved maintenance issues and communication failures have left residents frustrated. One tenant reported falling through unsafe stairs with no follow-up from management. AC noise complaints and general upkeep concerns appear sporadic but troubling given the affordable housing category this business serves.

Affordable & Section 8 HousingPet-Friendly Apartments

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Last updated 2026-07-17