Austin Apartment Reviews Guide
Menu
Request a quote Call

Canyon Resort at Great Hills Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 277 Google reviews · How we rank ›

4.0(277) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Canyon Resort at Great Hills Apartments
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
277

The honest read

Residents consistently praise the staff's attentiveness and responsiveness, naming specific leasing and maintenance team members. Maintenance typically arrives within 1-2 hours of requests. The property sits on peaceful grounds with wildlife habitat certification, deer, trails, and clean amenities that most find well-kept.

Parking is the loudest recurring complaint: spaces are cramped and lots fill quickly. One resident reported a $1,781 move-out charge dispute with poor communication from management. Most amenities are small but clean. Despite these friction points, long-term residents (some 4-5 years) remain strongly attached to the community.

Praised for
  • responsive and friendly staff
  • quick maintenance service
  • clean and well-maintained grounds
  • beautiful amenities and views
  • nature-focused location
Watch-outs
  • tight parking spaces and insufficient spots
  • move-out billing and communication issues
  • minor hallway cleanliness
responsive-managementwell-maintainedclean-common-areasfriendly-staffquiet-communityparking-issues
Best for: Nature-loving professionals and families seeking quiet community with active staff engagement
Think twice if: Tight parking is a real constraint; review move-out and notice terms carefully before signing.

What this place gets right

  • responsive maintenance and leasing staff
  • nature and wildlife habitat setting
  • well-maintained pool and common areas
  • quiet, peaceful community

Worth knowing

  • Andrea, Greg, and Jacob named in leasing office as going above and beyond
  • Maintenance arrives within 1-2 hours on average
  • Thomas cited as exceptional maintenance technician
  • Certified Wildlife Habitat designation
  • 4-5 year residents report sustained satisfaction
  • A1 & A3 floor plans include built-in storage nooks
  • Move-out dispute with $1,781 charge and no inspection conducted

Reviews by category

Luxury Apartments
Staff and maintenance praised for responsiveness; nature setting and amenities valued; parking and move-out billing complained about.
Pet-Friendly Apartments
Off-leash dog park noted as asset; resident mentions property is very pet-friendly with wildlife habitat appeal.

How it stacks up

  • Rated 4 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
198
4
12
3
5
2
6
1
56

Quick answers

How fast is maintenance typically?
Most requests are handled within 1-2 hours of submission, according to residents.
What are the pet fees?
One-time pet fee is $400; monthly pet rent is $30 per pet.
Is the complex quiet?
Yes; residents describe it as peaceful with helpful noise-complaint response from management. Long-term residents report a friendly, quiet community.
Request a quote

Similar apartment complexes nearby

Tramor at the Hills
78

Tramor at the Hills

4.6(85)✓ Google-verified

Most residents experience a friendly, quiet community with staff who genuinely know their names and respond quickly to maintenance needs. The location near Trader Joe's, the Arboretum, and three major highways keeps residents connected, and the off-leash dog park makes it a draw for pet owners. Older buildings mean AC and plumbing require ongoing attention, though the maintenance team typically acts fast. A handful of reviews flag poor communication on lease renewals and AC struggles during heat, but the consistent praise for personal touch and walkability overshadows these concerns.

Student HousingPet-Friendly Apartments
View profile
Arboretum Oaks
71

Arboretum Oaks

3.9(167)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team (Candice, Kamryn, Yazmmin) for patience and responsiveness throughout the application and move-in process. The property delivers solid amenities, a quiet neighborhood, proximity to shops and trails, and good pricing for Austin, with a standout dog park for pet owners. Staff handle maintenance requests and tenant needs with urgency. The complex is older but well-maintained and includes in-unit washer/dryer, which residents value highly.

Pet-Friendly Apartments
View profile
Madison at the Arboretum
65

Madison at the Arboretum

4.0(77)✓ Google-verified

Madison at the Arboretum delivers a peaceful, nature-filled setting with thoughtful unit design and a reputation for quick maintenance responses. Several staff members, especially Niesha Sanders and technician Jared, earn repeated praise for professionalism and care. However, experience divides sharply: some residents report prolonged pool closures, a three-day water shutoff handled poorly, and maintenance quality that varies drastically depending on which technician arrives. Older infrastructure and aging appliances persist despite selective renovations.

Pet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17