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Twelve100 Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 178 Google reviews · How we rank ›

3.1(178) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 Housing
Twelve100 Apartments
Service
Affordable & Section 8 Housing
Reviews
178

The honest read

Half the reviewers report a pleasant stay with friendly staff, clean grounds, and responsive maintenance, especially Luis. The other half encounter months-long maintenance delays, a filthy pool, broken gym equipment gathering dust, and management that ignores emails. AC breakdowns repeat in summer; parking enforcement feels aggressive relative to available visitor spots (15 for 432 units, reregistration every 24 hours, $321 towing fee).

Praised for
  • friendly and bilingual front desk staff
  • responsive maintenance team (Luis praised repeatedly)
  • clean facilities and well-maintained grounds
  • quick service requests (often same-day)
  • good location with nearby amenities
Watch-outs
  • unresponsive management to maintenance issues
  • dirty pool, broken gym equipment not fixed
  • severe parking and guest parking problems
  • AC failures in hot Texas climate
  • poor communication on policy changes and billing
friendly-staffresponsive-managementunresponsive-maintenancewell-maintainedclean-common-areaspoor-communicationparking-issues
Best for: Tenants who value staff friendliness and responsive maintenance crew over facility consistency.
Think twice if: AC and common facility repairs routinely take months; guest parking is tight with aggressive towing ($321 retrieval); management rarely responds to emails or complaints.

What this place gets right

  • bilingual and helpful front desk (Alexa, Yesenia, Harold named)
  • fast maintenance responses from supervisor Luis
  • in-home washer/dryer, off-leash dog park, and coffee bar included
  • near shops and pharmacies

Worth knowing

  • Maintenance supervisor Luis handles requests promptly and is praised across multiple reviews
  • Staff members Alexa, Yesenia, and Harold noted for patience and bilingual support
  • Pool reported dirty roughly 60% of the time; gym treadmills broken for years without repair
  • Visitor parking limited to 15 spots for 432 units; guests must reregister every 24 hours and pay $321 towing fee if improperly parked
  • AC failures recur despite multiple service calls in Texas heat

Reviews by category

Affordable & Section 8 Housing
Affordable rent ($1,047–$1,143 for one-bedroom) attracts tenants, but facility maintenance and management consistency lag behind pricing expectations.

How it stacks up

  • Rated 3.1 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
90
4
4
3
0
2
8
1
76

Quick answers

How quickly do maintenance requests get handled?
Supervisor Luis and his team often respond within minutes and resolve issues same-day, though some residents report month-long delays on AC and laundry repairs.
What is the guest parking situation?
Only 15 visitor spots serve 432 units; guests must reregister every 24 hours and are limited to 7 registrations per month. Improper parking results in $321+ towing fees.
Are pets allowed, and what are the costs?
Yes; pets require a $250 deposit and $250 pet fee upfront, plus $25/month pet rent. An off-leash dog park and pet wash are included.
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Last updated 2026-07-17