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Walnut Creek Crossing

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 83 Google reviews · How we rank ›

3.6(83) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 Housing
Walnut Creek Crossing
Service
Affordable & Section 8 Housing
Reviews
83

The honest read

Residents strongly praise the leasing team and maintenance speed for urgent repairs, with same-day responses common and rent that fits Austin budgets. However, experience diverges sharply on management responsiveness to billing errors and routine maintenance: one tenant faced eviction over a $14 dispute without notice of credit adjustments, while another waited eight months for painting, and pest issues (roaches, ants) appear recurrent enough to concern some residents.

Praised for
  • responsive maintenance and staff
  • attentive leasing staff (named Gabby, Nisha, Yoice)
  • affordably priced for Austin
  • safe, quiet community
  • convenient location between major highways
Watch-outs
  • unauthorized entry attempts by management
  • aggressive towing policies
  • pest problems (roaches and ants)
  • poor billing responsiveness and overcharges
  • slow response to non-emergency repairs (painting)
  • thin walls
  • billing disputes handled with eviction letters instead of communication
responsive-managementwell-maintainedsafe-securequiet-communityfriendly-staffslow-maintenanceunresponsive-maintenancepest-problems
Best for: Renters prioritizing affordability and proximity to highways; those who value calm communities and responsive emergency maintenance.
Think twice if: Pest control and billing responsiveness are inconsistent; unauthorized management entry attempts and slow non-emergency repairs (painting) have been reported.

What this place gets right

  • affordable rent for Austin market
  • same-day emergency maintenance response
  • attentive front-desk staff (Gabby, Nisha, Yoice named as standouts)
  • convenient location between two major highways

Worth knowing

  • Gabby, Nisha, and Yoice consistently named for leasing and front-desk support
  • maintenance responds same-day to urgent requests (5-6 a.m. requests addressed by end of day)
  • one tenant lived here 9 years without tenant-on-tenant issues
  • roaches and ants reported as frequent pest problems
  • unauthorized entry attempts and retaliatory disclosure of complaint sources documented
  • dishwasher replacement took three maintenance visits
  • washer/dryer available for additional monthly fee, located on porch

Reviews by category

Affordable & Section 8 Housing
Strong praise for price fit to budget and long-term affordability; billing errors and eviction-threat response undermine value proposition.

How it stacks up

  • Rated 3.6 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How we scored this

How We Score
Star rating 12
Review volume 84
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
6
3
3
2
5
1
23

Quick answers

How fast does maintenance respond to urgent requests?
Same-day or next-day for emergency requests, including early morning (5-6 a.m.) submissions.
What's the starting rent here?
One-bedroom apartments start at $847/month; two-bedroom units start at $1,055 to $1,361/month depending on layout.
Is washer/dryer included?
No; they are available for an extra monthly fee and located on the porch.
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Last updated 2026-07-17