Austin Apartment Reviews Guide
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Ashwood Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 260 Google reviews · How we rank ›

4.3(260) 79 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesSenior Living Apartments
Ashwood Apartments
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
260

The honest read

Residents consistently report fast repairs, attentive staff, and quiet, well-maintained grounds. Long-term tenants and newcomers alike praise the spacious units and value. One incident of harsh property management during a tenant's medical crisis suggests management can lack discretion in enforcement.

Praised for
  • responsive maintenance staff
  • friendly office management (Jimmy mentioned frequently)
  • quiet and clean grounds
  • spacious layouts
  • good value
Watch-outs
  • insensitive handling of tenant circumstances
  • water quality issue
responsive-managementfriendly-staffquiet-communitywell-maintainedgood-value
Best for: Long-term residents, pet owners, families seeking quiet, well-maintained apartments.
Think twice if: Tenants in crisis or facing temporary hardship; management can enforce rules strictly.

What this place gets right

  • fast maintenance response
  • attentive office staff (especially Jimmy)
  • quiet grounds with no patios
  • spacious floor plans with ample parking

Worth knowing

  • Jimmy in front office praised by multiple recent reviewers for helpfulness and attitude
  • Large dumpsters emptied daily
  • No valet trash service
  • Prompt refrigerator and other repairs noted
  • Nine-year resident testimony to consistency
  • No patios reported as contributing to quiet environment

Reviews by category

Pet-Friendly Apartments
Website claims up to two pets per home; no review complaints about pet policies.
Luxury Apartments
Spacious layouts and amenities like pool and putting green praised; one reviewer called it 'great value,' suggesting mid-to-upscale positioning.

How it stacks up

  • Rated 4.3 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
198
4
15
3
9
2
5
1
33

Quick answers

How quickly does maintenance respond to repairs?
Multiple recent reviews report prompt fixes. One tenant described refrigerator repair as 'quick and efficient,' another praised quick action on general maintenance issues.
Is the community quiet?
Yes. Multiple residents specifically note quiet grounds and note the absence of patios contributes to the quiet environment. One nine-year resident calls it 'very quiet and clean.'
Can I bring pets?
Yes. Ashwood is pet-friendly up to two pets per home, per their website.

Similar apartment complexes nearby

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No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
The Emerson Apartments
80

The Emerson Apartments

4.4(283)✓ Google-verified

Most residents report feeling safe and supported in a quiet, well-maintained community where management and office staff respond quickly to needs. Staff members including Frank, Monique, Michael, Liz, and Sheniq are named for their kindness and problem-solving, though one recent resident is waiting over six months for a deposit refund.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Montelena Apartment Homes
68

Montelena Apartment Homes

4.0(287)✓ Google-verifiedPublishes prices

Montelena's leasing and office staff earn consistent praise for professionalism and responsiveness, with apartment locators actively referring clients and residents noting smooth move-ins. Units are spacious and quiet, with good amenities and location. However, serious problems emerge: one long-term resident reported mold in their unit, inadequate repairs, unauthorized home entries despite explicit requests, and a false collection agency filing to their credit two years after moving out. Other recent reviews describe a dismissive property manager refusing to address policy violations (smoking, unleashed pets, unsafe stairs) during non-business hours, and earlier touring complaints about inaccurate listings and rude leasing conduct. Recent reviews suggest inconsistent service at the office level. While most praise centers on leasing staff like Alma and Serina, negative experiences stem from either the same or a different manager who has been described as condescending during tours and dismissive of resident concerns. The company has not publicly responded to credit reporting or maintenance claims.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

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Last updated 2026-07-17