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City North at Sunrise Ranch Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 253 Google reviews · How we rank ›

3.7(253) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
City North at Sunrise Ranch Apartments
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
253

The honest read

Long-term residents who stay often praise the quiet atmosphere and dedicated staff members like Joe Bokor, but the property is dogged by serious habitability issues that drive most reviewers away. Mold treatment by painting over rather than replacing materials, roaches throughout common areas, vehicle thefts without investigation, and AC failures recur in complaints. Move-out charges regularly exceed $2,000 even for damage-free units, and the leasing office frequently goes unanswered. Extra fees push rent up significantly, and the promised luxury finish does not materialize in practice.

The business states it offers pet-friendly units with a dog park and resort-inspired pool, yet reviews describe thin walls, old appliances, damaged finishes, and grounds needing maintenance. Joe Bokor is named consistently for exceptional patience during leasing; maintenance responds same-day to repair requests. The divide between those who stay (5-year tenure, no complaints) and those who move out (citing financial and health hazards) is sharp and stark.

Praised for
  • Individual staff members responsive and caring
  • Quiet and peaceful living
  • Resort-style amenities and grounds
  • Well-kept shared spaces
Watch-outs
  • Aggressive move-out fees and overcharging
  • Mold in units, painted over rather than removed
  • Pest problems, roaches and insects throughout
  • Poor leasing office communication and availability
  • Vehicle break-ins and security concerns
  • Thin walls and noise from neighbors
  • AC freezing issues
  • High extra fees jacking up monthly costs
unresponsive-maintenancepoor-communicationpest-problemsoverpricedsafe-secure
Best for: Long-term residents tolerant of maintenance issues who value staff attentiveness.
Think twice if: Serious concerns about mold remediation, pest control, move-out charges, and communication after lease signing.

What this place gets right

  • Joe Bokor and leasing staff provide patient, attentive service during application
  • Maintenance responds same-day to repair requests
  • Quiet, peaceful community with mature grounds and trees

Worth knowing

  • Joe Bokor named repeatedly for attentive resident support during tenure and leasing process
  • Maintenance same-day response documented in multiple reviews
  • Mold treated by scrubbing or painting over without replacement of affected drywall
  • Move-out charges reported at $2,000-3,000 range including $900 floor replacement, $200 cleaning
  • AC units freeze or fail; maintenance disputes whether interior temperature threshold applies
  • Pet fees: $300 per pet upfront, $30 per pet per month (per business website)
  • Complex under Health Department investigation per one reviewer

Reviews by category

Pet-Friendly Apartments
Dog park and pet policy available; reviewers report high per-pet fees and pest problems despite pest control charges.
Affordable & Section 8 Housing
Priced as affordable option but high extra fees, move-out charges, and rent increases undercut value.
Luxury Apartments
Marketed as luxury but reviewers describe old appliances, damaged walls, thin walls, and poor finishing.

How it stacks up

  • Rated 3.7 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 29
Profile completeness 75
Verification 30

Rating breakdown

5
142
4
27
3
17
2
12
1
55

Quick answers

Do they allow pets?
Yes. Their website lists a $300 per-pet upfront fee and $30 per pet per month.
How quickly does maintenance respond?
Multiple reviewers report same-day response to maintenance requests.
What are typical move-out charges?
Reviewers report move-out costs ranging $2,000-3,000, including $900 for floor replacement and $200 for cleaning even in undamaged units.
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Last updated 2026-07-17