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Cottages At Well Branch

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 214 Google reviews · How we rank ›

4.2(214) 72 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Cottages At Well Branch
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews
214

The honest read

Strong staff and quick maintenance responses earn loyalty from many residents, though persistent pest issues, aging bathrooms and kitchens, and tight pricing undermine the appeal. The 4.2 rating reflects a split: families and long-term tenants prize the community feel and reliable service, while others struggle with cracks that let bugs in and find the dated interiors hard to overlook.

Praised for
  • responsive maintenance staff
  • friendly leasing team
  • clean common areas
  • quiet units
  • on-site amenities
Watch-outs
  • persistent cockroach and pest problems
  • aging units and outdated finishes
  • expensive for condition and size
  • unresponsive office staff
responsive-managementunresponsive-maintenancepest-problemsfriendly-staffclean-common-areasoverpriced
Best for: Pet owners and residents who value responsive staff and community feel over unit finishes.
Think twice if: Serious about avoiding pests, need updated kitchens and bathrooms, or want modern interiors. Price-sensitive tenants should compare size and condition with competing complexes.

What this place gets right

  • staff known by name for exceptional service
  • fast maintenance response times
  • resort-style pool and fitness facilities
  • no hidden fees or surprise charges

Worth knowing

  • Vanessa and Nicole are named as standout leasing staff
  • maintenance has handled repeat A/C drain issues over 12-14 visits without permanent fix for one tenant
  • cockroaches reported coming through dishwasher drains and wall cracks
  • one tenant paid $1,400/month for 740 sq ft one-bedroom
  • pool area consistently described as clean
  • units built in the 1980s with signs of aging
  • no valet trash pickup reported for 5 days despite charges
  • renter's insurance verification fee introduced

Reviews by category

Affordable & Section 8 Housing
pricing at $1,400/month for small one-bedroom feels steep relative to unit condition and age
Pet-Friendly Apartments
dog park available; residents praise pet-friendly policy but pest problems undermine appeal

How it stacks up

  • Rated 4.2 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

How We Score
Star rating 45
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
154
4
19
3
7
2
7
1
27

Quick answers

How quickly does maintenance respond?
Multiple reviewers report timely responses to maintenance requests, though one tenant needed 12-14 visits to resolve a chronic A/C drain leak.
What amenities are included?
Resort-style pool, fitness center, dog park, clubhouse, and grilling stations. Pool area is maintained clean.
Are there hidden fees?
One long-term resident reports no hidden fees. However, recent complaints mention valet trash charges and a renter's insurance verification fee.
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Last updated 2026-07-17