Austin Apartment Reviews Guide
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Edenbrook Ridge

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 34 Google reviews · How we rank ›

4.1(34) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingSenior Living ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Edenbrook Ridge
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
34

The honest read

Strong five-star reviews praise the clean grounds, responsive maintenance staff, and proximity to Pflugerville shopping and I-35. However, multiple one-star complaints from long-term residents detail a gap between promised and working amenities: the 24-hour gym, pool, car wash, and sauna either don't function or have restricted hours, and management communication is reportedly difficult. A recent review flagged a religious accommodation concern during the application process. The business shows a stark divide between those who've had smooth moves and those who feel misled by advertised features.

Recent five-star reviews from new residents emphasize staff friendliness and organization, while older one-star feedback centers on broken promises and poor follow-up care after lease signing. Genesis, a leasing agent, is named positively for transparency. The pattern suggests front-end leasing experience differs sharply from resident-facing management and facility operations once occupancy begins.

Praised for
  • friendly and responsive staff
  • clean, well-maintained grounds
  • convenient location near shopping and I-35
  • quality maintenance response
  • spacious floor plans and amenities
Watch-outs
  • amenities advertised but unavailable or restricted
  • poor communication from office
  • unresponsive management and phone access
  • broken amenities (gym, pool, car wash, sauna, grills)
  • discriminatory application practices
  • retaliation and fining policies
friendly-staffwell-maintainedresponsive-managementpoor-communicationunresponsive-maintenancequiet-communityclean-common-areas
Best for: New residents seeking clean, well-located housing with hands-on maintenance support.
Think twice if: Amenities like the gym, pool, and car wash may not function or may have limited access; call ahead to verify what is actually operational before signing.

What this place gets right

  • clean, well-maintained grounds and common areas
  • convenient Pflugerville location near shopping and schools
  • responsive maintenance for repair requests
  • spacious floor plans with upgraded kitchens

Worth knowing

  • Genesis named as a leasing agent praised for transparency and communication
  • Maintenance reported to respond quickly to repair requests
  • Multiple residents report gym has restricted office hours despite 24-hour claim
  • Pool and pool bathrooms reported non-functional by long-term tenants
  • Car wash, sauna, and grills reported broken or non-operational
  • Pet deposit charged but no dog bathing or dog area reported
  • Religious accommodation concern raised during photo application process
  • Residents report fining and potential retaliation after complaints

Reviews by category

Luxury Apartments
New residents praise cleanliness and amenities, but long-term tenants report broken gym, pool, car wash, and sauna despite luxury promises.
Pet-Friendly Apartments
Advertised as pet-friendly with $400 deposit charged, but no on-site dog bathing or dedicated dog area.
Senior Living Apartments
Elevator access mentioned positively for mobility needs; however, limited evidence overall.
Townhome & Garden-Style Communities
Summit floor plan described as spacious and beautiful, but limited review detail.
Student Housing
Near schools and convenient to shopping; limited direct evidence.

How it stacks up

  • Rated 4.1 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 8% of the businesses in this directory.

How we scored this

How We Score
Star rating 37
Review volume 67
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
0
3
1
2
0
1
7

Quick answers

Are the gym and pool available 24/7 as advertised?
Multiple residents report the gym has restricted hours tied to office availability and the pool has not been functional. Call to confirm current operating status before moving in.
What's included if I have a pet?
The website lists pet-friendly apartments and their website mentions no breed/size restrictions, but residents report charging a $400 deposit with no on-site dog bathing or dog area available.
Is there two months free rent available?
The website lists 'Two Months Free' as a current promotion; confirm terms and expiration dates with the leasing office.

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Oxford at Santa Clara Apartments
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Oxford at Santa Clara Apartments

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Tenants split sharply on the experience. Those satisfied praise the staff, especially Jalisha, for responsiveness and name-calling care; gym, pool, and maintenance requests handled well. Critics point to broken grills and gym equipment left unfixed, trash accumulation in common areas, swift and seemingly aggressive towing (with $350 recovery fees), and management turnover that affects service consistency. The gap between move-in tours and lived reality troubles both residents and prospective tenants.

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The Highlands Luxury Apartments
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The Highlands Luxury Apartments

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The Highlands draws praise for clean, spacious units and a responsive maintenance crew (technicians like Adal and Damian get named for quick repairs), but recent reviews flag a sharp decline under new management. Renters report ignored complaints about loud neighbors, a roach infestation that persisted after spraying, poor trash management, and broken gates, alongside towing and policy disputes that left tenants unsupported.

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Landing Furnished Apartments at Oxford at Santa Clara
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One resident credited staff member Jessica and the team for attentive service and praised clean, well-maintained units. Others reported serious issues: inadequate trash facilities and aggressive towing of registered vehicles, even when properly parked.

Student Housing

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Last updated 2026-07-17