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Fivetwo at Highland

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 517 Google reviews · How we rank ›

4.4(517) 78 composite score See reviews on Google ✓ Google-verified
Student Housing
Fivetwo at Highland
Service
Student Housing
Reviews
517

The honest read

Luis and the leasing team earn consistent praise for welcoming tours and patient guidance through the process, and reviewers highlight spacious units with high ceilings and convenient access to ACC and freeways. Yet ongoing security failures, broken access doors left unrepaired for months, car break-ins, and package theft undercut the premium rent; some residents feel management dismisses these concerns rather than fixing root causes.

The community offers a gym, pools, and outdoor seating, and management responds quickly to email. However, reviewers report the office manager responds coldly to security complaints, maintenance lags despite the building's size, and the gym needs cleaning. A few praise staff by name (Sophia Scarlett for unit transfers), but the security and reliability gaps leave paying residents frustrated.

Praised for
  • Luis's leasing service and knowledge
  • modern units with high ceilings and light
  • good amenities (pool, gym, outdoor spaces)
  • convenient location near ACC and highways
  • responsive management communication
Watch-outs
  • security issues and property crime (break-ins, theft)
  • non-functional access control and propped doors
  • slow maintenance response despite prompt emails
  • office manager's dismissive attitude toward concerns
  • overpriced for the problems
responsive-managementfriendly-staffsafe-securepackage-theftslow-maintenancegood-value
Best for: young professionals and students prioritizing location and modern finishes over security infrastructure.
Think twice if: vehicle security and package theft are concerns for you; also verify access control and AC function before signing.

What this place gets right

  • Luis provides knowledgeable, welcoming tours
  • spacious units with high ceilings and natural light
  • immediate fiber internet access
  • walkable location near ACC Highland and major highways

Worth knowing

  • Luis handles leasing tours and move-in assistance
  • Sophia Scarlett is office manager overseeing unit transfers
  • property underwent recent management change
  • fiber internet available at move-in
  • parking garage has one gate camera (reported non-functional)
  • access control doors regularly broken and left propped open for months
  • gym reported as needing cleaning and machine maintenance
  • one pool recently drained for repairs

Reviews by category

Student Housing
Spacious units with high ceilings and fiber access appeal to remote learners; however, vehicle break-ins and package theft undermine the premium price.

How it stacks up

  • Rated 4.4 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 59
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
412
4
17
3
12
2
13
1
63

Quick answers

Is fiber internet included?
Yes, according to reviews, immediate fiber internet access is available upon move-in.
What should I check during a tour?
Reviewers advise testing electronic doors and gates, verifying air conditioning works, and confirming you see the exact unit you plan to rent.
Who should I ask for during a tour?
Multiple recent reviews name Luis as a leasing agent known for being knowledgeable, friendly, and patient.
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Last updated 2026-07-17