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Medina Highlands

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 161 Google reviews · How we rank ›

4.0(161) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Student Housing
Medina Highlands
Service
Student Housing
Reviews
161

The honest read

New and longtime residents praise the property's location near ACC Highland and public transit, clean grounds, and amenities. Staff like Zach and Kaitlyn earn consistent mention for friendliness and quick responses to maintenance requests. Concerns center on thin walls that carry neighbor noise, occasional cleanliness lapses in hallways and common spaces, recurring bike and package theft, and frustration with add-on fees that inflate rent by $200-300 monthly.

Praised for
  • responsive staff and management
  • clean, well-maintained grounds
  • good amenities (pool, gym, fitness)
  • convenient location near transit and college
  • friendly leasing team
Watch-outs
  • thin walls and noise from neighbors
  • pet waste in common areas
  • bike and package theft
  • hidden fees driving costs up
  • dirty hallways and poor upkeep in places
responsive-managementwell-maintainedgreat-amenitiesnoisy-neighborspackage-theftfriendly-staffclean-common-areas
Best for: Students attending ACC Highland seeking transit-connected housing with amenities and responsive management.
Think twice if: Sound-sensitive residents should ask about wall insulation. Bike and package security concerns warrant discussion with management before leasing.

What this place gets right

  • Walking distance to ACC Highland and MetroRail
  • Pool with cabanas and fitness center
  • Responsive staff and quick maintenance
  • Modern, spacious units

Worth knowing

  • Zach and Kaitlyn named as helpful leasing staff
  • Pet fee: $400 upfront plus $25/month per pet
  • Work orders resolved promptly according to recent residents
  • Bike theft reported; mailroom camera placement and security issues noted
  • Building alarm malfunctions reported as frequent

Reviews by category

Student Housing
Location near ACC Highland and transit praised; staff responsiveness and maintenance speed noted by student residents.

How it stacks up

  • Rated 4 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 96
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
112
4
9
3
4
2
6
1
30

Quick answers

Is there a pet fee?
Yes. Medina Highlands charges a $400 pet fee upfront and $25 per month per pet.
How far is it from ACC Highland?
The complex is within walking distance of ACC Highland campus and the Highland MetroRail station.
How quickly do they respond to maintenance requests?
Multiple recent residents report work orders are resolved promptly, often within days of submission.

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Revolve

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Revolve draws strong praise for floor plans, amenities, and staff warmth during the leasing process, but residents report sharp operational breakdowns post-move-in. Security lapses (unlocked common entrances, malfunctioning gates) have allowed unauthorized access and homeless individuals into the building; management communication lags, work orders close prematurely without fixes, and recurring AC failures have stretched into weeks. Newcomers often love it; longer-term residents cite safety concerns, poor maintenance follow-through, and a sense that standards dropped after recent staffing changes. The business states pet fees ($350 for one pet, $500 for two, $15/month per pet) and offers self-guided tours and virtual walkthroughs. Maintenance quality divides reviews: some praise quick, helpful technicians; others report multi-month unresolved issues, broken gates, and package theft with no apparent security camera review. Payment system failures have also left residents paying manual fees to cover management errors.

Student Housing
Fivetwo at Highland
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Fivetwo at Highland

4.4(517)✓ Google-verified

Luis and the leasing team earn consistent praise for welcoming tours and patient guidance through the process, and reviewers highlight spacious units with high ceilings and convenient access to ACC and freeways. Yet ongoing security failures, broken access doors left unrepaired for months, car break-ins, and package theft undercut the premium rent; some residents feel management dismisses these concerns rather than fixing root causes. The community offers a gym, pools, and outdoor seating, and management responds quickly to email. However, reviewers report the office manager responds coldly to security complaints, maintenance lags despite the building's size, and the gym needs cleaning. A few praise staff by name (Sophia Scarlett for unit transfers), but the security and reliability gaps leave paying residents frustrated.

Student Housing
Highland Flats
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Highland Flats

4.1(17)✓ Google-verified

Highland Flats draws praise for its Highland location near shops, restaurants, and trails, plus responsive management who handle issues quickly. Unit sizes are compact but rents fit student budgets; most find the community quiet and welcoming, though one reviewer reported noise.

Student Housing

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Last updated 2026-07-17