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Livano Pflugerville

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 111 Google reviews · How we rank ›

3.8(111) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingSenior Living ApartmentsPet-Friendly Apartments
Livano Pflugerville
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
111

The honest read

Livano draws strong praise for hands-on leasing staff and amenities like a well-stocked gym and pet care when operations run smoothly. However, residents consistently report frustration with office accessibility, slow maintenance responses, building quality that does not match premium pricing, and safety lapses including vehicle break-ins and shootings.

The property markets itself as luxury but delivers mid-tier construction with persistent issues: hot water heaters lasting only 7-10 minutes, HVAC imbalance in townhomes driving $300-400 electric bills, and sticky floors. Amenities like the pool and coffee bar are frequently unavailable due to staffing, while trash valet fees and high water charges compound affordability concerns.

Recent shift: Staff leadership has rotated multiple times (property managers and office staff described as 'revolving door'). Some amenities removed (pet boarding) or inconsistently open (coffee bar, pool). Early 2024 complaints of unresponsiveness and building issues persist; no broad improvement trend evident.

Praised for
  • Staff warmth and professionalism when present (Yenni, Sterling, JJ, Danielle, Wynter, Dante)
  • Fitness center and gym quality, maintenance, and equipment variety
  • Pool cleanliness and operation during summer months
  • Thick soundproofing in select units
  • Pet amenities including grooming, daycare, and park
Watch-outs
  • Inconsistent or unresponsive phone and office communication
  • Slow or incomplete maintenance (door alignment, hot water heaters, HVAC issues)
  • Pool closure without notice, poor chemical maintenance
  • Coffee bar staffing gaps and hygiene concerns
  • Pricing misaligned with construction quality and area location
  • Safety concerns (shootings, break-ins, car theft, packages)
  • Building code and structural issues (sticky floors, peeling carpet, uneven fixtures)
  • Billing disputes, application fee refund delays
  • Trash valet enforcement negligence
  • Staff rudeness and alleged discriminatory behavior toward certain residents
friendly-staffpoor-communicationslow-maintenanceunresponsive-maintenancegreat-amenitiesparking-issuessafe-secureoverpriced
Best for: Pet owners seeking amenity-rich living with good gym facilities and daycare options.
Think twice if: You need responsive phone support, reliable hot water or HVAC, or a safe neighborhood. Residents report frequent office unavailability, construction shortcuts, and multiple safety incidents.

What this place gets right

  • 24-hour gym with high-end equipment and consistent maintenance
  • Pet amenities: grooming, daycare, and fenced dog park
  • On-site gourmet coffee bar and 24-hour market
  • Car charging stations and resort-style pool

Worth knowing

  • Named staff praised: Yenni (leasing), Sterling (leasing/tours), JJ (property manager, mixed reviews), Danielle (leasing agent, but also accused of discriminatory behavior), Wynter (maintenance response), Dante (maintenance crew lead)
  • Hot water heaters provide only 7-10 minutes of hot water
  • Townhome HVAC imbalances cause electric bills of $300-400 monthly
  • Pool frequently closed without notice; coffee bar staffed inconsistently
  • Trash valet service charges $35/month but enforcement negligible
  • Internet bundled at $55/month through Spectrum; 500 Mbps speed
  • Water and sewage billed through complex; typically $100-120/month
  • Two shootings and multiple car break-ins reported during 2-year resident tenure

Reviews by category

Luxury Apartments
Marketed as luxury but construction quality is low-tier: sticky floors, peeling carpet, poor hot water, uneven fixtures. Overpriced for the area and build.
Pet-Friendly Apartments
Pet amenities (grooming, daycare, dog park) are praised and functional when staffed, though some services like pet boarding have been removed.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

How we scored this

How We Score
Star rating 22
Review volume 89
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Rating breakdown

5
76
4
1
3
0
2
5
1
29

Quick answers

What is the pet policy, and what pet services are available?
The complex offers a fenced pet park, daytime daycare, and grooming services. Pet boarding was previously available but has been discontinued.
Is internet included in rent, and what are typical speeds?
Yes, internet through Spectrum is bundled into the lease at $55/month with speeds around 500 Mbps.
What utilities are billed separately, and what should I expect to pay?
Electric and water/sewage are billed separately. Water and sewage typically run $100-120/month; electric varies from under $80 for 1-bed units to $300-400/month in townhomes due to HVAC inefficiency.
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Last updated 2026-07-17