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Mandalay Apartment Homes

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 100 Google reviews · How we rank ›

3.4(100) 58 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly Apartments
Mandalay Apartment Homes
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
100

The honest read

Mandalay earns strong marks for fast maintenance responses and warm staff but splits sharply on living conditions. Residents praise the clean grounds, pool, and updated units, yet consistently report parking gridlock, aggressive towing, and soundproofing so poor that footsteps carry between floors as everyday stress. Families with young children and those sensitive to noise should weigh the peace-and-quiet trade-offs carefully.

Praised for
  • fast, responsive maintenance
  • friendly, welcoming office staff
  • clean common areas and grounds
  • good amenities (pool, bus access)
  • spacious units with updated appliances
Watch-outs
  • tight parking, towing enforcement
  • poor soundproofing between floors
  • high utility charges beyond use
  • neighbor noise at all hours
responsive-managementwell-maintainedfriendly-staffnoisy-neighborsclean-common-areasparking-issuesslow-maintenance
Best for: Residents prioritizing responsive maintenance and staff friendliness over maximum quiet and parking convenience.
Think twice if: You value peace, parking ease, or live with small children sensitive to neighbor noise and floor vibration.

What this place gets right

  • rapid maintenance response
  • attentive, personable staff
  • on-site pool and transit access
  • updated appliances and spacious layouts

Worth knowing

  • Staff member Sandra named as consistently helpful
  • Fast maintenance response across most repairs
  • Pool regularly maintained and clean
  • Washer-dryer hookups available in some units
  • Tow truck enforcement for parking violations described as aggressive
  • Soundproofing between floors consistently poor across reviews

Reviews by category

Affordable & Section 8 Housing
Maintenance responsiveness and staff warmth offset by tight parking, aggressive towing, poor soundproofing, and utility overcharges.
Pet-Friendly Apartments
No clear evidence from reviews of pet-related policies or experiences.

How it stacks up

  • Rated 3.4 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

How we scored this

How We Score
Star rating 1
Review volume 87
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
11
3
8
2
5
1
29

Quick answers

Is parking included or guaranteed?
No. Reviewers report chronic scarcity after 7 p.m., tight spots, and frequent towing for line violations. Plan to walk up half a block in bad weather.
How responsive is maintenance?
Very. Multiple reviews note fast response times to maintenance requests, whether major or minor.
Can I hear neighbors through the floors?
Yes, significantly. Reviewers report hearing footsteps, loud walking, and neighbor noise at all hours, including early morning and late night.

Similar apartment complexes nearby

Oxford at Tech Ridge
63

Oxford at Tech Ridge

3.7(299)✓ Google-verified

Residents who stay long-term report strong value and attentive staff, especially leasing (Perla, Abel) and maintenance crews. Tech Ridge location near Domain, HEB, Walmart, and schools appeals to families. Amenities are well-used: pool stays clean, dog park functions, gym and basketball court draw praise. However, recent complaints signal cracks: maintenance work orders sometimes go unfixed for weeks or marked resolved without service, gym equipment broken and sanitizer not supplied despite signage, roaches on ground floor. Move-out billing disputes and staff rudeness in some interactions mar otherwise positive tenure. Safety concerns emerged mid-2026 (gate left open 24/7, no parking lot cameras).

Affordable & Section 8 HousingPet-Friendly Apartments
Silver Springs Apartments
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Silver Springs Apartments

2.9(184)✓ Google-verified

Recent arrivals and a new management team praise responsive staff and visible improvements to grounds and maintenance. Longer-term residents report serious problems: pest infestations, car break-ins, unaddressed security concerns, and frustration with the leasing office. Some applicants describe lost documents, unclear deposit charges, and treatment they felt was discriminatory. The shift toward better service is real but incomplete and does not yet resolve underlying maintenance and security gaps. Jessica Guerra and Melissa are named for leasing office helpfulness. Four-bedroom options available. The property sits in Tech Ridge. Costs and lease terms remain undisclosed in available reviews.

Student HousingAffordable & Section 8 Housing
The Upland
75

The Upland

4.0(219)✓ Google-verifiedPublishes prices

Staff consistency shines at this North Austin complex. Ashley Cardona, Ashley Mendoza, and Joann Rivera draw repeated praise for making application and move-in seamless, keeping residents updated, and staying available after lease signing. The grounds stay clean, the pool earns special mention, and everyday issues get quick fixes. One serious complaint alleges that an employee, Ashley Mendoza, harassed a local business after it declined a marketing request, then posted a false negative review on their behalf. Management response to this incident is not documented in available reviews. Most residents experience attentive service; that outlier suggests management attention to staff conduct standards may matter for your decision.

Affordable & Section 8 HousingStudent HousingPet-Friendly Apartments

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Last updated 2026-07-17