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Terrazzo

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 223 Google reviews · How we rank ›

3.1(223) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Student Housing
Terrazzo
Service
Student Housing
Reviews
223

The honest read

A student-friendly location with spacious layouts earns praise from some residents and Joshua at leasing, but 41% one-star reviews reveal systemic problems. Tenants report maintenance requests ignored for months (doors, AC, window screens), cockroach infestations untreated, poor leasing office welcome, hidden fees that inflate rent by $200+ monthly, and aggressive end-of-lease charges. One tenant waited 15 minutes with no greeting on a scheduled tour; others lived in heat for a month with broken AC while reporting issues repeatedly. Management responds quickly to rent collection but not repairs.

The building itself attracts newcomers with move-in specials and proximity to the Domain, yet the experience deteriorates fast for those seeking reliability. Pricing climbs sharply for renewal leases ($500+ more for same unit). Staff turnover hints at underlying operational strain. Positive individual experiences exist, but they appear to depend heavily on which leasing agent you reach.

Praised for
  • spacious units and balconies
  • responsive staff (named individual Joshua)
  • convenient location near Domain and Arboretum
  • pool amenity
Watch-outs
  • maintenance neglect and non-repairs lasting months
  • poor leasing office customer service
  • undisclosed fees hiding true rental cost
  • pest infestation (cockroaches)
  • safety and theft concerns
  • high turnover pricing strategy
  • aggressive move-out charges
  • poor sound/odor management between units
unresponsive-maintenancepoor-communicationoverpricedpest-problemsslow-maintenancepackage-theft
Best for: new residents arriving to take advantage of move-in specials, with realistic expectations about service responsiveness.
Think twice if: you need reliable and swift maintenance, value pest control, expect strong security, or plan to renew your lease and want stable pricing.

What this place gets right

  • location near Domain and Arboretum
  • spacious units with large balconies
  • pool amenity
  • move-in specials advertised

Worth knowing

  • Joshua recognized at leasing for responsive support and phone follow-up
  • window screen repairs delayed 6+ months across multiple units
  • AC unit replacement accompanied by new unrelated damage left unrepairedfor months
  • dishwasher repair requests took 3+ weeks
  • cockroach infestation reports responded to with single container of water, no full pest control treatment
  • move-out charges reported as aggressive and detailed ($4,000+ early lease termination penalty mentioned)
  • renewal lease pricing climbs $500+ for same unit type
  • lease violation fine imposed for removing shoes outside door

Reviews by category

Student Housing
Convenient to UT area and Domain but undermined by maintenance failure, pest issues, and aggressive lease-end practices that deter long-term or returning residents.

How it stacks up

  • Rated 3.1 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Rating breakdown

5
81
4
36
3
14
2
6
1
86

Quick answers

What happens if I need to move out early?
Residents report early lease termination penalties of $4,000 or more; exact terms are not published on the website.
How long does maintenance repair typically take?
Reviews cite 3-week waits for dishwasher repair and 6+ month delays for door and window screen work, with repeated visits that do not resolve issues.
What move-in specials are available?
Their website advertises up to 1 month free rent for base lease.
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Last updated 2026-07-17