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The Loretta

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 45 Google reviews · How we rank ›

4.0(45) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing
The Loretta
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
45

The honest read

Isaac the maintenance technician draws consistent praise for speed and care, and leasing staff like Cassie, Valerie, and Jasmine earn credit for patient communication. However, a vocal minority report serious problems: deposits held without explanation for months, alleged breaches of disability protections under HUD rules, and negligence when residents report theft or car break-ins.

Praised for
  • responsive maintenance staff
  • caring, helpful leasing team
  • clean common areas
  • quick turnaround on repairs
Watch-outs
  • office unresponsiveness to security incidents
  • deposit refund delays
  • staff compliance failures with disability/HUD rules
  • lack of urgency resolving resident issues
responsive-managementfriendly-staffwell-maintainedpackage-theftunresponsive-maintenance
Best for: Families seeking affordable housing with on-site support services and preventative health programs.
Think twice if: Residents on disability benefits or those requiring documented accommodations; past complaints cite HUD compliance failures and unresolved security issues.

What this place gets right

  • maintenance staff known for speed and attentiveness
  • financial coaching and free tax prep on-site
  • LEED-certified building

Worth knowing

  • Isaac, maintenance technician: repeatedly praised for response time, efficiency, and respectful conduct
  • Cassie and Valerie, leasing staff: noted for patient, communicative move-in support
  • Jasmine, leasing: credited for email follow-up on applications
  • On-site services: financial stability coaching, free tax preparation, money management coaching, fitness and wellness programs
  • Recent complaint: disabled applicant allegedly overcharged $8,262 due to staff misrepresentation of income eligibility; dispute unresolved after 9 months

Reviews by category

Student Housing
Mixed. Leasing staff praised for communication; maintenance responsive. Security oversight a concern for some residents.
Affordable & Section 8 Housing
Serious concern: complaint of HUD income verification violations, staff hostility after error discovery, and deposit refund delays.
Pet-Friendly Apartments
No review evidence addressing pet policy or pet-specific services.
Luxury Apartments
Mixed. Unit descriptions praise spacious layout and move-in support; no luxury-specific amenities mentioned.

How it stacks up

  • Rated 4 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 72
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
3
3
2
2
1
1
9

Quick answers

Does The Loretta offer financial assistance or coaching?
Yes. Their website lists financial stability coaching, free tax preparation assistance, and money management coaching as on-site services.
What is the rent for a 2-bedroom at The Loretta?
2-bedroom apartments start at $1,200 per month, according to their website.
Is The Loretta LEED-certified?
The business states it is LEED-certified and part of the Foundation Communities network.
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Last updated 2026-07-17