Austin Apartment Reviews Guide
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The Warner

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 301 Google reviews · How we rank ›

4.4(301) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Warner
Services
Luxury Apartments, Senior Living Apartments, Affordable & Section 8 Housing
Reviews
301

The honest read

Staff warmth, particularly leasing agent Eric, drives strong first impressions and smooth move-ins. The facility itself is clean and well-kept, with resort-style amenities appealing to both professionals and long-term residents. Behind the scenes, maintenance lapses surface: pet waste sits uncleaned in stairwells for weeks, deep plumbing repairs stall indefinitely, and common finishing touches like living room lights are absent. These gaps matter most to residents who stay past the honeymoon phase.

Pricing starts at $1255 for one-bedroom units and scales to $2320 for three-bedroom apartments. The property draws young professionals near Dell offices and appeals to pet owners. Morgan and Jenny appear equally capable on the administrative side. The tension is real: the building charms you in, but persistent cleanliness and maintenance failures expose gaps between marketing polish and daily life.

Praised for
  • Staff responsiveness and knowledge (especially Eric)
  • Clean, well-maintained facility
  • Pet-friendly policy and amenities
  • Welcoming, professional leasing process
Watch-outs
  • Maintenance delays (plumbing, paint residue)
  • Poor pet waste management in common areas
  • Missing living room lighting
  • Cigarette smell on move-in
responsive-managementfriendly-staffclean-common-areaswell-maintainedslow-maintenancepest-problems
Best for: Young professionals near Dell; pet owners seeking community amenities and attentive initial service.
Think twice if: Maintenance responsiveness and pet waste management are ongoing concerns; living areas lack overhead lighting.

What this place gets right

  • Responsive leasing team (especially Eric)
  • Resort-style pool and 24-hour fitness
  • In-unit washer and dryer standard
  • Pet-friendly with established community

Worth knowing

  • Eric Paez, Assistant Manager, consistently praised for tours, knowledge, and professionalism
  • Morgan and Jenny (Leasing Agent and Property Manager) noted for responsiveness and care
  • One-year-plus plumbing repair still incomplete despite third-party involvement
  • Pet waste reported accumulating for weeks in stairwells despite multiple calls
  • Living rooms lack overhead light fixtures; paint residue found on floors at move-in

Reviews by category

Pet-Friendly Apartments
Pet-friendly policy praised but pet waste cleanup neglected; community struggles with common-area hygiene.
Luxury Apartments
Upscale amenities and finishes appeal to renters; staff hospitality strong, but maintenance quality inconsistent.
Senior Living Apartments
No specific senior-focused praise or complaints in reviews; community appears oriented toward working-age adults.
Affordable & Section 8 Housing
No specific praise or complaints referencing affordability or Section 8; price point starts mid-range.

How it stacks up

  • Rated 4.4 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
241
4
14
3
4
2
8
1
34

Quick answers

Do apartments come with washer and dryer?
Yes, full-size washer and dryer are included in all units according to their website.
Is there a fitness center?
Yes, a 24-hour fitness center and resort-style pool are available to residents.
Are pets allowed?
Yes, pet-friendly apartments are offered, though reviews note ongoing issues with common-area pet waste management.
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Last updated 2026-07-17