Austin Apartment Reviews Guide
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Foxfire

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 116 Google reviews · How we rank ›

3.3(116) 57 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsSenior Living ApartmentsPet-Friendly Apartments
Foxfire
Services
Luxury Apartments, Senior Living Apartments, Pet-Friendly Apartments
Reviews
116

The honest read

Long-term residents praise Foxfire's quietness and office friendliness, with some citing quick work-order handling and recent management improvements. However, pest problems (cockroaches, wasps) appear in multiple reviews from different years, alongside complaints of extended repair delays and cleaning neglect in units and common spaces. The property splits sharply between satisfied tenants and those citing maintenance failures.

Recent shift: Management team changed within the past year; recent reviews (under a year old) note improved communication and reliability, while older complaints persist on pest control and repair delays.

Praised for
  • friendly and responsive office staff
  • quiet and peaceful location
  • reliable maintenance when engaged
  • safe community feel
Watch-outs
  • roaches and pest infestations
  • slow repairs (month-long waits)
  • dirty units and common areas
  • management inconsistency and retaliation
friendly-staffquiet-communitypest-problemsslow-maintenancewell-maintained
Best for: Long-term residents valuing a quiet community and responsive office support.
Think twice if: Multiple reviews report persistent cockroach and pest issues; repair timelines can stretch weeks despite upfront payment requirements.

What this place gets right

  • Quiet, safe residential setting
  • Friendly office and responsive staff
  • Pool and picnic amenities

Worth knowing

  • Recent management team transition cited as improving communication and responsiveness
  • Some tenants report month-long repair wait times despite rent paid on time
  • Pest complaints mention cockroaches and wasps recurring across multiple years
  • One reviewer mentioned property renovations

Reviews by category

Luxury Apartments
Long-term residents satisfied with quiet setting and staff responsiveness; pest and repair concerns undermine luxury positioning
Senior Living Apartments
Praised for peaceful environment and staff attentiveness by older residents; pest and maintenance delays create hardship
Pet-Friendly Apartments
No direct review evidence on pet-specific policies or amenities

How it stacks up

  • Rated 3.3 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
52
4
12
3
11
2
1
1
40

Quick answers

How quickly does maintenance respond to work orders?
Reviewers report variable timelines: some praise quick turnaround, others cite month-long waits before repairs are completed.
Is the complex quiet?
Multiple reviewers call it quiet and peaceful, though one complaint mentions loud music and early morning lawn mowing at 6-7 AM.
What amenities are available?
Swimming pool, picnic area with barbecue, copy and fax services in the office, and on-call maintenance.

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Parkwood Terrace splits sharply: over half its reviewers praise welcoming staff (especially Austin, Mary, and Casey), secure gating, clean grounds, and dependable maintenance response. The flip side is serious: a significant minority report pervasive roaches and bed bugs, aggressive late-fee practices, slow repairs despite repeated requests, mold painted over rather than fixed, and disputed move-out charges. One tenant documented a two-year cycle of $240 late fees after financial hardship, and management allegedly retaliated with non-renewal after a critical review. The experience depends heavily on unit condition and individual financial resilience.

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Springs at Round Rock
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Long-term residents consistently praise the staff-especially office managers Keisha and Josie-for warm, responsive help with move-ins and maintenance requests. The property feels clean and quiet to most, with well-maintained grounds and a welcoming neighborhood vibe that encourages lease renewals. Pest and mold complaints surface occasionally, though satisfied reviewers dispute their severity. Proximity to shopping and major roads is cited as a real draw. The maintenance team, particularly Jimmy, earns specific credit for professional, efficient work and clear communication during repairs.

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Crest Round Rock
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Move-in experience divides residents sharply. Reviewers who work with Danielle, Elisa, or Jennifer praise their responsiveness and care; those handled differently or catching the complex under pressure report dismissive, slow, or rule-bound interactions. The property itself draws consistent praise for quietness, maintenance speed, and affordability, but sound insulation and occasional rudeness at the front desk create friction. Staff consistency is the real dividing line. Long-term residents celebrate the maintenance team (Yansell noted) and office stability. New arrivals stress over paperwork errors, fee disputes, and phone calls that go unanswered. One tenant's six-year tenure highlights what works when you land in the right lane; another's detailed account of fee rigidity and last-name documentation troubles shows what happens when the system breaks down.

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Last updated 2026-07-17