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Affordable & Section 8 Housing in Greater Austin

Affordable & Section 8 Housing in Austin, TX

A guide to Austin's 101 affordable and Section 8 apartment options, what to look for in a voucher-friendly community, and how our rankings help you choose.

Austin has 101 apartment communities in this directory that accept Housing Choice Vouchers (Section 8) or operate under income-restricted, affordable-rate programs. That covers a wide range of setups: privately owned buildings that take vouchers alongside market-rate tenants, tax-credit (LIHTC) properties with fixed income limits, and public housing developments managed through the Housing Authority of the City of Austin (HACA) or Travis County. Rent structures differ by property, so it pays to know which type you're looking at before you tour anything.

What to look for

Start with whether the property actually has voucher availability right now, since many affordable buildings run waitlists that stretch months or longer. Ask about the tenant's share of rent versus the total contract rent, what utilities are included, and whether the unit has passed a Housing Quality Standards (HQS) inspection recently. Beyond paperwork, check the basics that matter day to day: working AC (essential in Austin summers), secure entry, on-site maintenance response times, and how far the property sits from bus lines if you don't drive.

How our scoring helps

Our ranking weighs maintenance responsiveness, unit condition, management communication, and resident feedback on safety and upkeep, not just curb appeal or amenities. See the full ranked guide to Austin apartment complexes for how these properties compare, and read our methodology to see exactly how scores are built.

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All affordable & section 8 housing in Austin, TX, ranked by score and relevance

101 businesses, scored on recent reviews. The order weighs each business's overall score by how much of its reviewed work is affordable & section 8 housing, so a lower-scored specialist can rank above a higher-scored generalist.

Park at Summers Grove Apartments
#1
90

Park at Summers Grove Apartments

4.8(238)✓ Google-verifiedPublishes prices

Residents consistently report that Park at Summers Grove feels like a genuine community rather than just a place to sleep. Office staff members Elda Loredo, Carolyn Buss, and Gloria Carrazco take time to listen, connect tenants with financial resources, and check in on people facing hardship. The maintenance crew (Fernando, Carlos, and Jacob) respond same-day or next-day to repair requests and leave properties spotless. The community hosts regular activities and food drives, especially for families and kids. Many long-term residents (some over a decade) cite the sense of belonging as their main reason for staying. The buildings themselves are townhome-style with outdoor space, kept clean by daily trash pickup and weekly lawn maintenance. Affordable, family-focused, and genuinely invested staff set this community apart.

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Bridge at Sweetwater Apartments
#2
84

Bridge at Sweetwater Apartments

4.7(134)✓ Google-verifiedPublishes prices

Residents consistently report a quiet, well-maintained complex with staff who go out of their way to help, especially during leasing and move-in. Apartments are clean and affordable, maintenance responds quickly to repairs, and the community offers small perks like meals and events; one resident noted frustration with the pool's frequent closures.

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Park at Wells Branch
#3
78

Park at Wells Branch

4.2(294)✓ Google-verified

Staff consistently go the extra mile to make visitors and residents feel welcomed; Glenda, Orlando, Liliana, and Lili are named repeatedly for their knowledge and patience during tours. The complex is clean, maintenance responds fast, and the location near major highways appeals to commuters, though some residents note the building itself is aging and community rules are not always enforced evenly.

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FLATIRON Domain
#4
76

FLATIRON Domain

4.3(188)✓ Google-verified

Most residents praise Janae and Jessica by name for attentive, responsive leasing service that made move-in smooth and welcoming. The building's common spaces, gym, pool, and coworking areas earn consistent praise, as does the clean, well-maintained feel and safe Domain location. However, a vocal minority report poor phone responsiveness, persistent cleanliness gaps (especially garage smoking and odors), maintenance delays on critical systems like water heaters, and a disconnect between advertised amenities and the condition residents experience. One resident with accessibility needs reported deliberate unresponsiveness to payment accommodations.

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33Hundred Apartments
#5
75

33Hundred Apartments

4.2(309)✓ Google-verifiedPublishes prices

Most residents praise Patrick and the leasing team for patient, responsive service, and the maintenance crew for swift repairs. The property itself earns consistent compliments for its pool, design, and cleanliness. One long-term resident reported a decline in upkeep (broken gate, poor trash management, pet waste issues) and received little communication or explanation when their security deposit was withheld.

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Travesia Apartments
#6
73

Travesia Apartments

4.1(297)✓ Google-verified

Most residents praise the maintenance team's speed (often same-day fixes) and the quiet, clean grounds. Several mention staff rudeness during inquiries or disputes over move-in fees and towing practices that left them feeling unwelcome.

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Reserve at the Arboretum
#7
78

Reserve at the Arboretum

4.4(390)✓ Google-verifiedPublishes prices

Staff members Emily, Ashton, and Tyler consistently earn praise for patience and going above and beyond during move-in and lease issues. Residents highlight solid unit construction, thoughtful layouts, and responsive maintenance that contrasts sharply with other Austin complexes. The main friction point is selective lease enforcement: a long-term resident reported months of noise complaints and documented violations that escalated slowly, leaving her in physical distress. Cigarette smell lingers in hallways, pet waste appears occasionally, and the package locker has extended outages. Despite these gaps, most residents feel the location, amenities, and staff attention make the property feel like home.

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Marquis Parkside
#8
76

Marquis Parkside

4.2(530)✓ Google-verified

Marquis Parkside attracts residents seeking move-in-ready apartments with responsive maintenance and a genuinely engaged management team. Strong communication, quick service requests, and well-kept grounds make it a comfortable choice for those prioritizing ease and community atmosphere, though rent sits above current market rates and gate issues persist. New visitors report excellent tour experiences and discover lower prices than nearby competitors, yet some applicants encounter dismissive leasing staff or feel the aging interiors don't justify the cost. Long-term residents credit the shift to newer management with improved standards and frequent community involvement, offsetting minor logistical quirks.

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The Royce at 8100
#9
82

The Royce at 8100

4.5(429)✓ Google-verified

Residents consistently report strong experiences with staff warmth and maintenance response times. Hannah, Sarah, Deanna, Cheyenne, and Mike (maintenance) are named repeatedly as helpful and efficient. The gated community, modern finishes, fitness center, and monthly events create a home-like feel. Soundproofing lapses in specific units and unresolved break-ins dampen the picture; two residents left early rather than endure management's slow response to noise and security concerns. The leasing office hosts 2-3 resident events monthly and prioritizes communication. Prices are described as fair value. One unit issue highlighted poor faith: management denied noise after acknowledging it and offered only weeks-long waits despite clear problems. Parents appreciate safety and amenities, though AC unit noise outside bedrooms and occasional late-night neighbor disruptions occur.

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Grand Station Apartment Homes
#10
76

Grand Station Apartment Homes

4.2(76)✓ Google-verified

Leasing staff Keke, Xyre, and property manager Angel earn consistent praise for walking residents through paperwork with patience and speed, making first-time renters feel supported. Common threads: spotless move-ins, responsive maintenance, spacious units at fair prices, and a culture where the office staff seem genuinely invested in each tenant's comfort.

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The Upland
#11
75

The Upland

4.0(219)✓ Google-verifiedPublishes prices

Staff consistency shines at this North Austin complex. Ashley Cardona, Ashley Mendoza, and Joann Rivera draw repeated praise for making application and move-in seamless, keeping residents updated, and staying available after lease signing. The grounds stay clean, the pool earns special mention, and everyday issues get quick fixes. One serious complaint alleges that an employee, Ashley Mendoza, harassed a local business after it declined a marketing request, then posted a false negative review on their behalf. Management response to this incident is not documented in available reviews. Most residents experience attentive service; that outlier suggests management attention to staff conduct standards may matter for your decision.

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Sycamore Springs Apartments
#12
75

Sycamore Springs Apartments

4.4(517)✓ Google-verified

Staff like Bernadette earn consistent praise for move-in help and responsiveness, and maintenance issues get fixed fast when reported. But units suffer chronic roach infestations despite repeated pest control visits, neighbor noise goes unaddressed by management, and reviewers note aging infrastructure and cleanliness lapses that undercut the "community of the year" claim.

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Evolve @ Arboretum Apartment Homes
#13
72

Evolve @ Arboretum Apartment Homes

4.0(115)✓ Google-verified

Management team Ashley, Brianna, and Scott drive what residents consistently call their best living experience. Staff handles repair requests within hours and go beyond standard service to welcome new tenants and resolve lease issues. The older buildings show wear-roofs and trim need work-but reviewers say the affordable pricing, quiet grounds, and genuine care from staff outweigh the aesthetics. Location near The Arboretum puts amenities nearby without downtown chaos. One negative review involved a maintenance worker aggressively confronting a cleaning crew. Most other complaints mention building age. Residents prize the pool, hot tub, hike-and-bike trails, and the sense of community where neighbors help neighbors and wildlife visits regularly.

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Bridge at Waters Park Apartments
#14
72

Bridge at Waters Park Apartments

4.3(270)✓ Google-verified

Maintenance crews earn consistent praise, and the property's pool, dog park, and wooded setting appeal to families. However, recent management changes have brought stacked mandatory fees, unexplained rent hikes, thin walls that transmit neighbor noise, and slow responses to serious issues like ceiling leaks and pest infestations. Long-term residents report the complex feels like it is being priced toward turnover rather than community stability.

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Griffis at The Domain
#15
73

Griffis at The Domain

4.0(582)✓ Google-verifiedPublishes prices

Residents consistently praise Griffis at The Domain for welcoming staff who guide the leasing process without pressure and maintain units promptly. A standout complaint about misleading wifi and ethernet claims suggests some communication gaps, though the location near The Domain's restaurants and offices, combined with reasonable pricing and amenities like pools and fitness centers, drives high satisfaction overall.

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Davies Ranch
#16
73

Davies Ranch

4.3(226)✓ Google-verifiedPublishes prices

Leasing staff here-particularly Angelica and Amber-earn consistent praise for warmth and attentiveness throughout the apartment-search process. Maintenance, especially Franklin, responds quickly to repair requests. The grounds stay clean and the property feels gated and secure. However, serious complaints center on a persistent pest problem that went unresolved for years despite repeated reports, and on steep move-out charges residents feel were unjustified or poorly documented. Some residents with families note that upper-floor noise issues and thin soundproofing create tension with neighbors who object to daytime sounds. Spanish-speaking residents report feeling ignored by office staff.

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Renaissance at North Bend
#17
71

Renaissance at North Bend

4.2(268)✓ Google-verified

Most residents praise Renaissance for its clean grounds, responsive maintenance team, and welcoming community events that foster a real sense of belonging. However, newer tenants report serious move-in failures (nonfunctional AC, missing appliances, unprovided garage access), staff defensiveness, and frustrating package theft tied to mailbox system failures, while longer residents cite rising rents and inflexible lease renewal terms as deal-breakers.

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MAA Canyon Creek
#18
73

MAA Canyon Creek

4.1(260)✓ Google-verifiedPublishes prices

Strong maintenance culture anchored by named technicians who handle urgent HVAC calls same-day, but appliance repairs and office responsiveness suffer from low staffing. Long-term residents report steep rent hikes despite satisfaction with the team and grounds; new occupants face inconsistent move-in standards. The property itself is spacious, quiet, and landscaped well, with 24-hour fitness and dog park on-site. Manuel, Mario, and Will Hardy earn consistent praise for personality and speed. Office hours are patchy (3-4 days weekly), and parking has become overrun with vehicle work and storage.

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Bridge at The Kenzie
#19
71

Bridge at The Kenzie

3.9(176)✓ Google-verified

A 3.9-star affordable complex in North Burnet-Gateway near The Domain that has improved markedly since new management took over in early 2025. Residents consistently praise LaBria, Sabrina, and Kade by name for fast responses to requests, transparent communication, and community events that build goodwill. Maintenance issues resolve within a day, common areas are clean and well-maintained, and the location is strong. The main friction points are recurring false fire alarms (some nights with four in twelve hours), at least one rat sighting, and aging gym equipment that residents report has been broken for two years. A few mention hallways and elevators could use updates. Despite these, the approval rate is high, driven by a management shift that residents clearly feel has restored confidence in daily operations and care.

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Astra Avery Ranch
#20
67

Astra Avery Ranch

4.0(138)✓ Google-verified

Astra Avery Ranch appeals most to residents who value social staff and strong amenities but can overlook construction quality issues. Current management has improved communication and responsiveness compared to the prior team, yet persistent complaints about thin walls, drainage failures, and inconsistent pest control persist from long-term residents and recent movers.

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Preserve at Rolling Oaks
#21
66

Preserve at Rolling Oaks

4.0(478)✓ Google-verified

The leasing and maintenance staff earn consistent praise for speed and courtesy, with residents naming Gabe, Stephanie, and Edel repeatedly. Many residents enjoy the landscaping and floor plans. Infrastructure struggles undercut the experience: one prospective tenant cancelled after touring a roach-infested, mouse-damaged unit that was barely cleaned after the promised professional crew never arrived. Ongoing complaints include broken entrance gates, dark parking lots, pest fumigation delays, inconsistent maintenance quality, and weak enforcement of noise and alcohol rules around the pool on weekends.

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Nova North Apartments
#22
72

Nova North Apartments

4.3(190)✓ Google-verified

Strong maintenance and staff care earned five-star praise from long-term residents, but new arrivals report poor communication, unaddressed noise disputes, and safety worries. Parking fees ($45/month) and gate access issues frustrate newcomers, though the location offers convenience and apartments are spacious.

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MAA Quarry Oaks
#23
72

MAA Quarry Oaks

4.3(493)✓ Google-verifiedPublishes prices

Maintenance staff earn consistent praise for speed and professionalism, especially Marco Munoz and CJ, who resolve AC, appliance, and fixture issues within hours to a day. Grounds are well-kept overall, and the location near shopping and parks appeals to families. Behind that strength lies friction with leasing and management. Residents report lost packages due to mail-room practices, trash buildup, roach sightings, empty dog-waste dispensers, and poor responses to security complaints. Multiple residents experienced conflicting guidance from different staff members on lease terms and fees, and safety issues raised repeatedly went without clear follow-up or investigation.

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Villas at Shadow Oaks Apartments
#24
71

Villas at Shadow Oaks Apartments

3.9(129)✓ Google-verified

Residents consistently report feeling at home at Shadow Oaks, with staff who answer questions and fix problems within a day. The complex feels peaceful and well-managed, with grounds kept clean and a security guard walking nightly. Some wish for better outdoor lighting, and a few note amenities could be more complete for the price, but the overall trajectory feels genuinely positive to those living here. Shray, Britni, and Officer Hobert appear frequently in recent testimonies as skilled and caring team members. Maintenance requests rarely take longer than a day. Parking is plentiful, rent is transparent, and residents report feeling genuinely valued rather than treated as transaction numbers. For those seeking affordability without sacrificing service quality or community warmth, this place stands out.

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Bridge at Center Ridge Apartments
#25
71

Bridge at Center Ridge Apartments

4.2(294)✓ Google-verifiedPublishes prices

New residents often praise leasing staff like Britany and Josi for smooth move-ins and note quiet grounds with active maintenance. However, a significant minority report severe cockroach infestations lasting months with dismissive management responses, lost packages, and rude staff-creating a stark divide between the pre-move experience and post-move conditions. Recurring issues include unresolved pest infestations leading to health problems, ignored noise complaints despite patrol services, slow responses to maintenance requests, and management pressure to pay for unit transfers rather than offer compensation. Leasing staff earn consistent praise, but operations and enforcement appear inconsistent.

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Hidden Timber Apartments
#26
69

Hidden Timber Apartments

4.1(63)✓ Google-verified

Management and maintenance staff stand out for responsiveness and genuine care, with residents crediting Mary and Shon for smooth experiences over years. The property is quiet, clean, and well-maintained grounds with convenient access to parks and local food options. However, communication gaps during service disruptions, aging bathroom finishes, and inconsistent tenant screening have frustrated some residents seeking certainty around reliability and upkeep standards.

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Griffis Lakeline Station
#27
71

Griffis Lakeline Station

4.0(164)✓ Google-verifiedPublishes prices

Staff responsiveness and maintenance speed stand out across reviews; same-day repairs and named technicians like Alexis earn repeated praise. Move-in experience varies sharply: some find the office seamless, others report delays and poor unit condition checks, though management has begun following up proactively on complaints.

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Langdon on Parmer
#28
69

Langdon on Parmer

4.1(249)✓ Google-verified

Most residents praise fast maintenance, clean grounds, and staff like Charla and Izzy who go the extra mile. But a significant minority report serious friction at move-out: vague damage charges, no itemized breakdowns, and unresponsive escalations. Serious complaints also emerge about break-ins, pest problems, package theft, soundproofing, and management being hard to reach despite using an AI chatbot.

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Bridge at Ribelin Ranch Apartments
#29
68

Bridge at Ribelin Ranch Apartments

4.2(151)✓ Google-verifiedPublishes prices

New residents report warm welcomes from staff like Jenna and Adri, quick maintenance response times, and a pleasant location near shopping and schools. However, tenants who stay longer encounter serious structural problems: persistent leaky roofs that management patches rather than fixes, mold, thin walls, constant dog feces in common areas, frequent amenity closures, and inadequate enforcement of pet and noise rules. The most damaging complaint involves alleged unfair move-out billing that reportedly appeared on credit reports years after tenants left, without proper notice or documentation. Staff professionalism stands out across reviews, but the property's age shows through recurring issues with plumbing, flooring, and pest control. Residents report thin walls transmit neighbor noise and smoke, next-door dog park activity disrupts sleep, and parking is consistently tight. The complex's billing practices and lack of follow-up after move-out are serious red flags for those concerned about long-term financial consequences.

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Villages at Turtle Rock Apartments
#30
70

Villages at Turtle Rock Apartments

3.9(228)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and maintenance teams for responsiveness and professionalism, with staff members like Tanya, Jennifer, and Jessica named for going above and beyond. The grounds stay clean, amenities work well, and many feel they got good value for the space and location. However, the parking enforcement is aggressive and often catches residents off-guard when guest vehicle registrations expire. Some tenants report long delays getting deposits back after move-out and difficulty reaching management afterward. Earlier reviews mention roaches and ongoing smoking issues. Cabinetry in units feels dated.

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Affinity at Wells Branch
#31
74

Affinity at Wells Branch

4.3(72)✓ Google-verifiedPublishes prices

Residents appreciate quick, skilled maintenance and a strong community vibe with regular activities. Many have stayed years, citing reasonable all-inclusive rent. One tenant reported slow responses to a late-fee dispute and lease-renewal notice timing, forcing an unwanted lease renewal during recovery from surgery.

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Bridge at Tech Ridge Apartments
#32
69

Bridge at Tech Ridge Apartments

4.1(275)✓ Google-verifiedPublishes prices

Half the residents report quick maintenance and welcoming staff who answer questions and process work orders promptly. The other half describe neglected noise complaints, maintenance jobs that need repeat calls, missing keys and mailbox access at move-in, and a vendor security breach that management did not fully own. Leasing staff names like Josi, Joyce, Natalia, and Guillemor appear in praise; some move-ins were impeccable, others arrived with odors and disabled appliances. The community feels divided between those who trust it and those preparing to leave. Location in Tech Ridge works for commuters to Round Rock and downtown; a retiree of eight years found peace here, while newer residents struggle with neighbor noise and property response speed. The resort pool and dog park draw tenants, but some say the property needs visible updates. One application was lost when a single leasing agent went unavailable; another tenant waited three days for a response. Maintenance staff like Guillemor and Diego earned specific praise for politeness and follow-through.

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Bridge at Canyon Creek
#33
68

Bridge at Canyon Creek

4.0(290)✓ Google-verified

Most tenants praise the leasing and maintenance staff by name-Josie handles tours and transitions with care, while technicians like Raul address requests quickly. Families feel safe here. However, reviewers report the property has removed or shuttered advertised features: the pool closes seasonally, basketball courts disappeared, fitness equipment sits broken, and dog park gates won't close. Gates that should be secure stay permanently open. One tenant detailed a move-in dispute where the assigned unit changed hands unexpectedly after deposit payment, with refund and communication issues ongoing months later. Staff attention offsets operational shortfalls, but the gap between advertised amenities and what functions daily is a real concern. Multiple reviewers note specific technicians-Raul Olivares, Luis, and Pedro-who solve problems on first visit and follow through. The leasing office (Josie, Joezetia, Christian) handles applications and questions with patience and warmth. That human touch is the property's strength. Yet the same reviews flag amenity cuts, broken gates, non-functional 24/7 promises (fitness center and lockers actually close around 8 p.m.), and one long unresolved mail key problem. New tenants should expect hands-on, caring staff but verify which amenities actually function before signing.

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Village at Gracy Farms
#34
63

Village at Gracy Farms

3.7(225)✓ Google-verifiedPublishes prices

The front-of-house experience shines: leasing agent Andrea earns repeated praise for friendly, patient tours, and some maintenance staff like Rodrigo deliver fast responses. The property grounds are clean and quiet. But the behind-the-scenes failures are severe and persistent. Residents report infestation problems management has failed to solve after a year, emergency maintenance delays when medicines were locked away, and cleaning deposits unreturned nearly a year after move-out despite repeated follow-up emails. The gap between the welcoming tour and the daily living experience is stark. Management communication appears broken. A resident describing a major pest crisis reports being falsely marked down as refusing service; another says management never contacted them about the problem despite their own maintenance worker eventually organizing a full cleanout. Deposit disputes linger in legal territory. For those who get responsive maintenance like Rodrigo, the experience improves. But the pattern across reviews suggests this requires luck or persistence rather than consistent policy.

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Cottages At Well Branch
#35
72

Cottages At Well Branch

4.2(214)✓ Google-verified

Strong staff and quick maintenance responses earn loyalty from many residents, though persistent pest issues, aging bathrooms and kitchens, and tight pricing undermine the appeal. The 4.2 rating reflects a split: families and long-term tenants prize the community feel and reliable service, while others struggle with cracks that let bugs in and find the dated interiors hard to overlook.

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Bridge at Steiner Ranch Apartments
#36
78

Bridge at Steiner Ranch Apartments

4.6(324)✓ Google-verifiedPublishes prices

Most residents report a quiet, well-maintained community with responsive maintenance arriving within 24-48 hours and staff members who go out of their way to help. Leasing agents like Nique, Donnique, and Sydnie receive consistent praise for being knowledgeable and attentive. However, move-out charges and security deposit disputes emerge as a serious friction point, with some residents reporting aggressive collection agency referrals over contested bills. Isolated but severe complaints include unresolved safety issues, unauthorized unit entry, and infrastructure problems like dangerous hanging pipes. Internet reliability via Spectrum is unreliable, and amenities like the pool have experienced months-long closures.

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NoA on McNeil Townhomes + Flats
#37
62

NoA on McNeil Townhomes + Flats

3.7(129)✓ Google-verified

NoA on McNeil Townhomes + Flats holds a 3.7 rating across 129 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

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Balcones Club
#38
71

Balcones Club

4.2(342)✓ Google-verified

Under new ownership starting May, Balcones Club has earned strong praise for fast maintenance response, friendly staff, and visible property improvements. The location works for Northwest Austin commuters seeking quiet, pet-friendly living near schools and shops. However, apartments are aging with lingering infrastructure issues: water damage, pest problems, and electrical concerns persist, though newer reviews suggest the management shift is addressing these at last. Tenants stuck under previous ownership describe ongoing mistreatment; more recent arrivals or those staying after the changeover report meaningful difference.

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Parkside Crossing Apartments
#39
71

Parkside Crossing Apartments

3.6(191)✓ Google-verified

Residents consistently report a clean, quiet community where staff know them by name and resolve problems fast. Management backs that up: a pipeline damage got fixed in under two hours, maintenance typically closes within two business days, and long-term residents credit the place with feeling like home after a week.

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Toscana
#40
66

Toscana

3.9(309)✓ Google-verified

Strong individual staff like Dawson and David earn five-star praise for leasing help and follow-up, yet the same complex earns one-star reviews for management's indifference to serious problems. Residents report pest infestations, chronic noise disturbances, dirty breezeways, and brushed-off complaints despite photo and video evidence. Management assigns blame to residents instead of addressing root issues. Those who praise the property cite the pool, events, and select employees; those who complain cite a gap between marketing photos and ground-truth conditions, plus a management structure that appears fragmented between helpful front-line staff and unresponsive office decision-makers. Management inconsistency and a troubling pattern of noise complaints being triaged to resident relocation rather than enforcement stand out. Resident feedback suggests the complex has deteriorated over time, with some long-term tenants noting it was better-maintained two years ago. Towing policy conflicts add friction with a contractor that benefits from aggressive enforcement.

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The Robinson on Melrose
#41
66

The Robinson on Melrose

4.3(35)✓ Google-verified

Most residents praise the quiet, well-maintained apartments and Katy's responsive management. A recent change in staff sparked frustration over parking policy enforcement and treatment by new management, creating a sharp divide in current satisfaction.

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Ten Oaks
#42
71

Ten Oaks

4.2(266)✓ Google-verified

Ten Oaks draws strong praise for its staff warmth and clean, modern appearance, with residents specifically commending leasing agent Emile and property manager Kimberly. However, recurring complaints about slow repairs, pest issues, parking enforcement inconsistency, and management turnover significantly cloud the experience for dissatisfied residents, with some reporting year-long ceiling leaks and broken amenities.

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The Marquis at Brushy Creek
#43
77

The Marquis at Brushy Creek

4.1(285)✓ Google-verified

Staff members like Heather, Lacey, Ashley Gadsden, and the maintenance team earn consistent praise for professionalism, speed, and genuine warmth during leasing and repairs. Families appreciate the peaceful setting, green spaces, and pool, with emergency maintenance calls answered immediately and routine work completed within 2-3 days. Residents report clean units and grounds, a quiet atmosphere free of party crowds, and strong responsiveness to tenant needs. Some note older appliances, though lease rates compare favorably to the area. Long-term renewals suggest sustained satisfaction.

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Marquis at Ladera Vista
#44
70

Marquis at Ladera Vista

4.3(107)✓ Google-verified

Most residents report a peaceful, well-staffed community with fast maintenance response and low noise between units. The leasing team, particularly Maria and Amanda, earn consistent praise for professionalism and warmth. However, a subset of recent residents faced serious move-in problems: roaches and fire ants, non-functioning appliances, water damage, and misleading disclosures about included amenities. Management's slow response to pests and deflection of quality concerns frustrates affected tenants. Location and nature trails are standout strengths, with many citing access to hiking, deer sightings, and proximity to U.S. 183 and dining. Long-term residents show high satisfaction, but move-in experience and pest control appear inconsistent, suggesting quality assurance gaps.

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Parmer Place Apartments
#45
75

Parmer Place Apartments

4.2(296)✓ Google-verified

Most residents report a welcoming community with standout leasing agents (Diana, Elena, Chante) and responsive maintenance staff who handle repairs the same day. A vocal minority struggle with amenity closures (pool shutdowns mid-summer), rent exceeding $2,000 with added fees totaling $200+, and noise complaints unresolved by management.

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Churchill Crossing
#46
65

Churchill Crossing

3.8(199)✓ Google-verified

Staff members like Eva, Erika, and Cleisy earn consistent praise for friendliness and attentiveness, and some tenants report trouble-free stays. However, chronic hot water failures define the experience for others: multiple residents endured outages lasting days to a week, with management refusing compensation and citing lease terms. Maintenance takes weeks to respond to repeated plumbing complaints, and residents report inaccurate fee charges and dismissive communication from the leasing office. The complex is described as old with aging infrastructure, which reviewers acknowledge explains some problems but not the slow response times. Parking lot resurfacing left spaces badly uneven, and a single dumpster serves three buildings. Residents recommend documenting all issues in writing, requesting copies of the lease before signing, and asking current tenants specifically about plumbing reliability before committing.

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Preserve at Wells Branch Apartments
#47
64

Preserve at Wells Branch Apartments

3.8(208)✓ Google-verifiedPublishes prices

Reviewers report strong maintenance response and genuinely welcoming staff, with many praising Jacqueline, Timothy, Matthew, Lizzie and others by name for going beyond their roles. The location near I-35 and walkable grounds attract praise. Yet a significant minority describe management dismissal during serious issues, persistent water shutoffs, delayed repairs, and unsafe balcony conditions, with some feeling properties misrepresented as luxury. The divide feels staff-driven rather than facility-wide. Valet trash and events programming earn mention. Raccoon infestations and a disputed lease termination appear in separate complaints. The community amenities (pool, dog park, trails, courts) generate no negative reviews specifically, though photos versus reality mismatch was noted once. Management response to tenant grievances emerges as the most consistent friction point.

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Allegre Point Apartments
#48
75

Allegre Point Apartments

4.2(110)✓ Google-verifiedPublishes prices

Residents consistently describe a welcoming move-in process and clean, quiet surroundings. Staff including LaTanya, Arlene, and Hermes are named repeatedly for professionalism and genuine care, with maintenance responding to requests promptly and a gated, safety-conscious community fostering neighborly interaction. One serious complaint surfaces: a resident reported incorrect credit information and received no response over a week despite multiple attempts to contact management. Most recent reviews praise the community warmly, though this communication failure stands as a notable exception to the otherwise positive tenant experience.

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Waters at Willow Run
#49
68

Waters at Willow Run

4.0(236)✓ Google-verified

Residents praise staff like Gael and Alma for quick, professional service and report clean, peaceful units with reliable maintenance. However, prospective renters face a significant barrier: a six-month waitlist with 300+ applicants, compounded by a malfunctioning chatbot and scheduler that often books appointments during closed hours, sometimes paired with dismissive front-desk interactions. The core disconnect is between resident satisfaction and leasing experience. Once housed, tenants report spacious apartments in a secure, quiet setting. But getting in requires patience and persistence, and online systems frequently misrepresent availability, leaving applicants frustrated before they ever step inside.

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Bridge at Indigo
#50
68

Bridge at Indigo

4.0(193)✓ Google-verified

A mixed bag where current management under Jamie earns consistent praise for responsiveness and genuine care, while maintenance staff like Jose and Hose are singled out for professionalism. The location near shopping and amenities draw residents, and some enjoy long tenancies here. However, older building issues persist: thin walls cause constant noise complaints, packages disappear from common areas without security follow-up, and past management transitions created communication gaps. Recent one-star reviews cite cars stolen, month-long maintenance waits, and office staff dismissiveness on emergency repairs. The divided ratings (68% five-star, 22% one/two-star) reflect a sharp split between those who connect with the current team and those burned by prior neglect.

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Terrastone Travesia Apartments
#51
59

Terrastone Travesia Apartments

3.7(206)✓ Google-verifiedPublishes prices

Strong leasing and maintenance support earn frequent five-star praise, with Florita Rivera repeatedly highlighted for her helpfulness and care. However, residents report a sharp drop in responsiveness after move-out, including disputed charges, communication failures, and one case of incorrect rental history reporting that damaged a tenant's credit.

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The Barstow
#52
63

The Barstow

3.7(422)✓ Google-verified

Staff at the front desk and leasing office earn consistent praise for responsiveness and kindness; Marco, Jaslyn, Katherine, and Carolina are named often. Maintenance teams repair work orders on time. Apartments are described as clean, modern, and comfortable, with good amenities like the pool. One senior resident's recent complaint details critical failures: a broken central AC left unfixed for weeks, carpet damage from a leaking portable unit, and undisclosed monthly fees contradicting the signed lease. Management allegedly lacked transparency on billing and failed to help the tenant navigate technology. The complaint cites Texas Property Code violations and threatened escalation to city code enforcement.

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The Monterra
#53
73

The Monterra

4.1(239)✓ Google-verified

Most residents find The Monterra safe, clean, and well-run by staff who know them by name. Manali, Colten, Eduardo, and Brian stand out for going beyond routine tasks. The main friction points are ground-floor pest problems near wooded areas and inconsistent maintenance response during initial move-ins. Pet owners appreciate the community's dog-friendly culture. Amenities including a gym, yoga room, free car wash, and pool draw consistent praise. Some residents report package theft and concerns about enforcement of towing policies.

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Oxford at Tech Ridge
#54
63

Oxford at Tech Ridge

3.7(299)✓ Google-verified

Residents who stay long-term report strong value and attentive staff, especially leasing (Perla, Abel) and maintenance crews. Tech Ridge location near Domain, HEB, Walmart, and schools appeals to families. Amenities are well-used: pool stays clean, dog park functions, gym and basketball court draw praise. However, recent complaints signal cracks: maintenance work orders sometimes go unfixed for weeks or marked resolved without service, gym equipment broken and sanitizer not supplied despite signage, roaches on ground floor. Move-out billing disputes and staff rudeness in some interactions mar otherwise positive tenure. Safety concerns emerged mid-2026 (gate left open 24/7, no parking lot cameras).

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Hardrock Canyon Apartments
#55
63

Hardrock Canyon Apartments

3.7(158)✓ Google-verified

Hardrock Canyon draws strong marks for its staff warmth and manicured location near the Arboretum, with multiple residents praising named team members like Peyton and Aubrey. The business center, pools, and surrounding mature trees create a quiet retreat feel. A serious mold incident exposed major gaps: after a resident discovered toxic mold in the AC unit and cabinets, the complex allegedly painted over contamination rather than removing it, refused to release the lease without an NDA, and ignored safety complaints. This pattern raises lasting questions about maintenance accountability and tenant protection. Staff responsiveness appears inconsistent. While tour staff and some office members earn consistent five-star praise, unresolved maintenance issues and communication failures have left residents frustrated. One tenant reported falling through unsafe stairs with no follow-up from management. AC noise complaints and general upkeep concerns appear sporadic but troubling given the affordable housing category this business serves.

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Austin Waters at Tech Ridge
#56
66

Austin Waters at Tech Ridge

4.0(108)✓ Google-verifiedPublishes prices

Most residents report consistently fast maintenance and helpful, communicative staff who handle requests same-day or next-day. However, a significant minority faced steep move-out charges they dispute, with management allegedly refusing to justify or provide proof of damage claims totaling hundreds or thousands of dollars.

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Milo Apartments
#57
61

Milo Apartments

3.6(589)✓ Google-verified

Staff go out of their way to help residents move in and stay put, with Sonja and Mel earning repeated praise for genuine care. Yet a sizable minority report serious problems: persistent roaches despite paid pest control, slow or botched repairs (roof leak over a baby's crib), high monthly fees ($200 on top of rent), and uncleaned dog waste covering the grounds. Good bones and nice people mask deeper maintenance and management gaps.

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Art At Bratton's Edge Apartments
#58
61 low data

Art At Bratton's Edge Apartments

3.9(57)✓ Google-verified

Strong maintenance and spacious units draw residents, but pest issues and slow repair turnarounds frustrate many. Management quality varies significantly over time, with some recent leadership earning praise for responsiveness while older complaints cite unresponsive staff and recurring leaks.

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The Nine on Shoreline
#59
72

The Nine on Shoreline

4.0(166)✓ Google-verified

Staff members like Elizabeth and Nancy earn consistent praise for answering questions quickly and helping residents feel heard. Grounds stay clean, amenities include a dog park and pool, and community events draw regular attendance. A minority of residents report frustration with move-out fees and deposit disputes, plus occasional pest sightings and noise from neighbors. Most tenants say the property feels peaceful and welcoming, with maintenance problems addressed promptly. Leasing staff recently improved under new leadership. Some find the pricing fair for the location near The Domain and MoPac; others wish communication around fees were clearer upfront.

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Settler's Ridge Apartments
#60
62

Settler's Ridge Apartments

3.6(181)✓ Google-verified

Long-term residents appreciate the spacious layouts and affordable pricing, with a gym, pool, and dog park that stay well-kept. Maintenance typically responds within a day or two, and staff like Brianna Espinoza, Cori, Eduardo, and Mallinda Meyers have earned praise for going above and beyond on individual requests. The leasing office runs understaffed, leaving tours unattended and responses slow. Pest control has been inconsistent, with roaches and crickets recurring despite repeated service calls. Management communication deteriorates during disputes, particularly around maintenance issues like water heater failures, burst pipes, and a mold-in-AC case. Water pressure, window seals, and gate repairs remain chronic problems.

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The Loretta
#61
62

The Loretta

4.0(45)✓ Google-verifiedPublishes prices

Isaac the maintenance technician draws consistent praise for speed and care, and leasing staff like Cassie, Valerie, and Jasmine earn credit for patient communication. However, a vocal minority report serious problems: deposits held without explanation for months, alleged breaches of disability protections under HUD rules, and negligence when residents report theft or car break-ins.

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Bexley at Tech Ridge Apartments
#62
66

Bexley at Tech Ridge Apartments

3.9(195)✓ Google-verified

Maintenance staff, especially Beto, earn consistent five-star praise for speed and professionalism. Office staff Valerie and Ashley receive similar marks for attentiveness. However, a long-term resident reported severe German roaches across multiple buildings requiring repeated pest control treatments, car break-ins, and neglected common areas, which they advise future renters to weigh seriously. The property offers studios through three-bedroom units with amenities including pool, fitness center, and pet spa. Reviewers note affordable rent. The split between five-star and one/two-star reviews reflects vastly different experiences, likely tied to infestation status and individual building conditions.

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The Asher Austin
#63
71

The Asher Austin

4.3(209)✓ Google-verifiedPublishes prices

Staff like Jennifer deliver exceptional leasing experiences and residents praise the modern apartments, but operational failures undermine satisfaction. Noise complaints go unaddressed for months, move-in units arrive dirty, packages disappear from an unsecured mailroom, and management responds to concerns with excuses rather than action. Late fees apply without warning, and residents report non-renewal after raising problems. The property attracts buyers with its finishes and amenities, yet fundamental issues-maintenance enforcement, package security, quiet hour policy, communication-remain chronic. Two one-star reviews span recent weeks, suggesting ongoing problems despite praise from those still in the touring phase.

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The Arbors of Wells Branch
#64
62

The Arbors of Wells Branch

3.7(224)✓ Google-verifiedPublishes prices

Residents who interact with leasing staff (particularly Julissa Torres and David in maintenance) describe excellent personal service and quick emergency response. But a larger faction reports chronic infrastructure failures: water shutoffs without warning, repairs that take weeks or never complete, electrical outages, and a dismissive management tone that prioritizes enforcement (porch inspections, car registration checks) over problem-solving. New tenants often love the initial experience; frustration accumulates over months. The complex occupies an awkward middle ground. It advertises renovated units and amenities (pool, fitness, trails) at prices near $1,400 monthly for two-bedroom units, yet reviewers describe aging buildings with recurring breakdowns and a management culture that feels at odds with the affordable-housing mission. The mandatory Bilt rent-payment platform and unexplained lease policy changes compound resident distrust.

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95Twenty
#65
61

95Twenty

3.6(176)✓ Google-verified

Half the reviews are glowing; half are furious. The maintenance crew (Randy, Joey) earns consistent praise for speed and professionalism, as do several leasing staff members (Alyson, Ivy, Victor, Kathy). But residents repeatedly report that management ignores promises, communication stalls, and the property deteriorates despite premium pricing. Pest problems, dirty pool, broken gym equipment, and overly expensive parking add to dissatisfaction. The complex itself is well-designed with modern kitchens and in-unit washer-dryers, but living conditions don't match the rent. A tenant's experience here hinges on management consistency. Some residents had seamless interactions; others endured unresponsive leasing offices and aggressive move-out charges. The location near Domain and tech corridors appeals to commuters, and the quiet, friendly neighborhood culture shows up repeatedly. However, residents cautious about accountability should look elsewhere.

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Villages at the Domain
#66
61

Villages at the Domain

3.5(289)✓ Google-verifiedPublishes prices

Staff like Herme and Jasmine earn consistent praise for friendliness and responsiveness. The location in the Domain shopping area, clean amenities, active event calendar, and fast maintenance response draw families and young professionals. A critical fault line runs through recent months: fire alarms malfunction nightly (1–3 a.m.), management offers no explanation, and residents feel unheard on safety. Older reviews document antagonistic leasing office interactions, unjustified rent hikes (20% renewal increases), and retaliation after complaints. The complex remains affordable for the Domain area, but current residents weigh clean spaces and good staff against broken systems and the feeling that management ignores rather than solves problems."

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The Lakes at Renaissance Park
#67
61

The Lakes at Renaissance Park

3.6(204)✓ Google-verified

Staff members like Maria, Jeannette, and Preston draw consistent praise for attentiveness and professionalism. The location near shopping, food, and public transit appeals to residents, and recent management has pushed visible property upgrades. Yet the complex battles ongoing problems: roach infestations, broken appliances requiring multiple service calls, mailbox failures, and safety concerns including dark parking areas and car break-ins. Frequent management turnover has left long-term residents frustrated. For budget-conscious residents with a high tolerance for upkeep issues, the price and proximity to amenities may outweigh the headaches. Pet owners find the complex welcoming. Those expecting reliability, modern finishes, or consistent maintenance should look elsewhere.

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The Wayman
#68
61

The Wayman

3.6(382)✓ Google-verified

The leasing team delivers standout attention: reviewers consistently name Joel, Tanya, and Maria for patient, knowledgeable tours and clear explanations of costs and move-in options. Management responds to maintenance concerns promptly, and residents praise peaceful living and well-kept grounds. However, a minority report serious problems: cockroach infestations that go untreated despite rent collection, slow repairs, and one account of registered vehicles being towed without recourse. The stark divide between five-star and one-star ratings suggests experiences differ sharply by unit or timing.

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Lotus Village
#69
59

Lotus Village

3.3(185)✓ Google-verified

New management and maintenance staff have brought real improvement to the property, with several residents noting faster repairs and better communication. However, persistent complaints about cockroach infestations, dirty common areas, and inconsistent upkeep suggest the turnaround remains incomplete. Service quality hinges on which staff member handles your issue. Residents praise maintenance technicians Andis, Eddy, and Felipe by name, and leasing staff Junior and Edith for responsiveness. Pest problems and cleanliness remain serious concerns despite the ownership change.

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The Bridge at Harris Ridge
#70
59

The Bridge at Harris Ridge

3.5(171)✓ Google-verified

Staff members like Carolina, Taeya, and Jose earn consistent praise for guiding tenants through applications and maintenance requests with patience and professionalism, even accommodating unusual hours. However, severe complaints about nightly gunshots, safety issues, unit flooding, roach infestations, and management's refusal to replace appliances damaged by maintenance staff cast a shadow over the community's livability and management accountability.

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Twelve100 Apartments
#71
59

Twelve100 Apartments

3.1(178)✓ Google-verifiedPublishes prices

Half the reviewers report a pleasant stay with friendly staff, clean grounds, and responsive maintenance, especially Luis. The other half encounter months-long maintenance delays, a filthy pool, broken gym equipment gathering dust, and management that ignores emails. AC breakdowns repeat in summer; parking enforcement feels aggressive relative to available visitor spots (15 for 432 units, reregistration every 24 hours, $321 towing fee).

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Melrose Trail Apartment Homes
#72
59

Melrose Trail Apartment Homes

3.5(155)✓ Google-verified

Five-star reviews highlight dependable maintenance staff and welcoming leasing agents who respond quickly to routine requests and keep grounds clean. However, serious problems like water damage, mold, and pest infestations reveal management failures: complaints span months without resolution, regional managers ignore escalations, and tenants report arriving to moldy, roach-infested units despite professional painting over issues. The contrast is stark. Long-term residents praise the community and value, while newcomers encounter deteriorating conditions masked by cosmetic updates. One tenant endured 40 days of ceiling damage with mold before action; another discovered water damage and black mold in a closet on move-in day. When staff like Dora or maintenance crew excel, residents stay satisfied for years. When management dodges accountability, the outcome damages health and trust.

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The Heights on Parmer Apartment Homes
#73
60

The Heights on Parmer Apartment Homes

3.3(135)✓ Google-verifiedPublishes prices

Staff go out of their way during leasing, with Genee, Jahmani, and the management team earning repeated praise for patience and compassion even during high-stress situations. The complex moved residents in within days and offers good value at stated rates of $915 for one-bedroom and $1,100 for two-bedroom, plus a dog park and quiet surroundings. A roach problem reported by at least one recent resident and inconsistent staff performance elsewhere temper the picture. The property includes pool, fitness center, and parking; your experience hinges on catching the right leasing staff and whether maintenance stays on top of pest control.

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Windy Ridge
#74
59

Windy Ridge

3.7(72)✓ Google-verified

Tenants report Jonathan, the head maintenance tech, earns consistent praise for quick, thorough work and genuine care. Some office staff earn similar marks for professionalism. However, noise complaints dominate: poor insulation means every footstep, furniture move, and neighbor disturbance travels; one long-term resident reports 400+ days of sleep disruption, retaliation after complaining, and managed-anxiety medication for both resident and pet. Roach problems are widespread and repeated. Management refuses to mediate neighbor disputes, leaving tenants to approach troublemakers directly. The complex gate, advertised as secured, has barely functioned in years. Rents have climbed significantly ($400 rise over five years noted), while core maintenance like gym equipment and pool upkeep lag behind. Security deposit refunds stall for months; flooding damage gets patched poorly rather than properly repaired. Parking cars get scratched regularly; unsupervised youth roam and vandalize. Management staff turnover is constant (nine managers in eight years for one tenant), communication between office and maintenance breaks down, and inspections appear performative rather than corrective. When tenants escalate complaints, retaliation warnings follow rather than solutions. Pet-friendly policies exist, but the overall environment delivers stress rather than quiet, safe, or well-maintained living.

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Lakeline Station Apartments
#75
58

Lakeline Station Apartments

3.7(47)✓ Google-verified

Lakeline Station Apartments has turned a corner under recent management. Reviewers consistently praise Michelle and her team for visible improvements in property cleanliness, faster maintenance responses (same-day repairs reported), and community resources like the food pantry. The after-school and summer programs earn strong marks from families. However, older complaints about security, loose pets, and office responsiveness persist in some resident accounts, suggesting the turnaround is recent and still incomplete.

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MAA Balcones Woods
#76
59

MAA Balcones Woods

3.5(262)✓ Google-verifiedPublishes prices

Balcones Woods divides sharply along staff lines. Tenants consistently praise Tila, Kayla, and Chris by name for genuine care during move-in and problem-solving, and maintenance often fixes issues the same day. Yet others report management fails to answer calls, water damage that sits for months, roach infestations that go unchecked, and packages vanishing routinely. The complex feels like home to long-term residents who value the greenery and community feel, but newer tenants have encountered poor communication around lease renewals, hidden fees, potholes left unrepaired, and mailbox outages that lasted weeks. Gym-goers have no restroom on site. Value varies widely depending on whether you get responsive staff or silent treatment.

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High Oaks
#77
59

High Oaks

3.5(144)✓ Google-verified

Long-term residents praise the maintenance response and staff like Brooke and Ambrosio, valuing the quiet woodland setting and location near HWY 183 and UT. However, persistent pest problems (German and wood roaches), dirty units at move-in, unresolved keypad locks, and aggressive move-out billing practices have driven several recent tenants away, raising questions about management follow-through on known issues. A split personality emerges: people who stay years experience attentive staff and nature views worth the price; newer residents encounter roach outbreaks management appears unable or unwilling to fix, broken appliances left untouched, and unexpected debt after move-out. Mandatory $160 monthly fees add friction to the affordability pitch.

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Walnut Creek Crossing
#78
58

Walnut Creek Crossing

3.6(83)✓ Google-verifiedPublishes prices

Residents strongly praise the leasing team and maintenance speed for urgent repairs, with same-day responses common and rent that fits Austin budgets. However, experience diverges sharply on management responsiveness to billing errors and routine maintenance: one tenant faced eviction over a $14 dispute without notice of credit adjustments, while another waited eight months for painting, and pest issues (roaches, ants) appear recurrent enough to concern some residents.

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The Lantern
#79
59

The Lantern

3.4(253)✓ Google-verified

New management has shifted resident experience significantly: recent arrivals praise responsive communication, staff by name, and quick maintenance turnaround. Long-term residents and those arriving under prior leadership describe unreachable management, pest-infested units, and weeks-long repair delays. The complex sits at a turning point, with active landscaping and weekly cleanups now visible, but complaints about AC, pest control, and lock repairs persist in older reviews. Staff like Zina and Xena are individually named for going off-shift to help residents, yet the same residents report the broader organization still leaves work orders unfollowed.

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Legends Lake Creek
#80
59

Legends Lake Creek

3.3(241)✓ Google-verified

Residents who deal with Chris Smith praise his patience and attentiveness during the leasing process and ongoing management. However, the complex faces serious maintenance failures: one resident reported a year-long roach infestation, nonfunctional dishwasher and dryer, and staff dismissal of the problem. Crime complaints include fires, gunshots, and weekly police visits. Office professionalism varies sharply, with some visitors turned away without seeing a unit. The low barrier to entry on price attracts residents, but upkeep and follow-through appear inconsistent across management transitions. Maintenance staff like Chris R. and Antonio receive individual praise, yet systemic issues linger and spread to other units.

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Lodge at Merrilltown Apartments
#81
68

Lodge at Merrilltown Apartments

4.1(49)✓ Google-verified

Most residents praise the friendly, responsive staff and weekly transportation to grocery stores and doctors' offices. The tree-lined grounds feel peaceful and secure, and maintenance requests move quickly under current management. Older concerns about gate repairs and safety standards, plus occasional pest problems, remain worth noting.

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The Orion Apartments
#82
59

The Orion Apartments

3.5(174)✓ Google-verifiedPublishes prices

Location and affordability draw residents, but recurring pest, maintenance, and trash failures have made living conditions unlivable for many over the past two years. Multiple management changes and an AI-only contact system have compounded frustration. A new management team arrived in May 2026 and is visible on-site, taking tenant complaints seriously and making visible improvements to trash and transparency. Several long-term residents are cautiously optimistic, though promised repairs remain incomplete and rent is rising without unit upgrades. Staff members Gloria, Lisa, and Mason have earned praise for listening and effort; leasing agent Keshani and Selena handled intake smoothly. However, systemic maintenance backlog, pest control that is charged for but not delivered, and enforcement of valet trash fees continue to erode trust. The complex remains visibly neglected in common areas despite website claims of amenities and upgrades.

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The Flats on San Felipe
#83
58

The Flats on San Felipe

3.5(143)✓ Google-verifiedPublishes prices

Long-term residents praise Gloria and a core of helpful staff, appreciating the location near Lakeline Mall and the pool and fitness amenities. Others report years of unresolved toilet clogs and cockroach infestations, ignored emails, management unwilling to enforce lease violations, and cars broken into repeatedly. New tenants face discrepancies in billing and feel treated coldly by staff; the community's responses to complaints are described as dismissive. The split is stark: five-star reviews cluster among those with positive staff contact, while one and two-star reviews detail neglect of maintenance, safety indifference, and a pattern of staff coldness toward tenants seeking help. Rent affordability keeps some despite frustration; others plan to leave at lease end.

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Cricket Hollow Apartments
#84
67

Cricket Hollow Apartments

4.0(271)✓ Google-verified

Five-star reviewers consistently praise Jessica, Aries, Yvette, Emily, and Ariagna for quick responses, patience, and going beyond the job. The property maintains clean pools and common areas at a good price. However, one-star reviews surface troubling patterns: pest infestations (roaches and mice), chronic maintenance failures (hot water, air conditioning, entrance doors), and one applicant reported discriminatory treatment, deposit mishandling, and a breach of personal documents.

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Bridge at Volente Apartments
#85
67

Bridge at Volente Apartments

3.7(92)✓ Google-verifiedPublishes prices

Most residents report a quiet, stable living environment with responsive maintenance and warm management. Staff including Kaitlyn, Jose, Jorgito, Lázaro, and Jose Mudalel drew specific praise. One long-term tenant flagged gym equipment as neglected for seven years, a notable gap given the fitness center is a listed amenity.

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Mandalay Apartment Homes
#86
58

Mandalay Apartment Homes

3.4(100)✓ Google-verified

Mandalay earns strong marks for fast maintenance responses and warm staff but splits sharply on living conditions. Residents praise the clean grounds, pool, and updated units, yet consistently report parking gridlock, aggressive towing, and soundproofing so poor that footsteps carry between floors as everyday stress. Families with young children and those sensitive to noise should weigh the peace-and-quiet trade-offs carefully.

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Springs at Lakeline
#87
67

Springs at Lakeline

3.9(288)✓ Google-verified

Residents consistently praise the maintenance crew (Vincent, Alberto Lopez) for speed and quality work, and leasing staff (Michaela, Veronica, Smyrna) for professionalism and communication. The community feels quiet, clean, and well-kept. Pet owners value the play area and spa, though DNA registration fees have drawn criticism. Parking is the defining tension: limited spaces force strict towing policies that frustrate residents with frequent guests. Move-out costs alarm long-term residents who report unexpectedly high charges despite using the Pack and Go service, citing aggressive damage assessments for normal wear. Several residents note undisclosed fee creep over lease renewals. The complex shines for short-term stability and responsive staff but requires caution on lease-end practices and transparency around rising charges. Strong for dog owners seeking amenities and for those with predictable visitor patterns, less suitable for residents anticipating frequent guests or concerned about long-term affordability.

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Ellwood at Lake Travis
#88
61

Ellwood at Lake Travis

3.6(622)✓ Google-verified

Leasing staff earn consistent praise for warmth and attentiveness, especially during move-in. Maintenance response improves once a work order is filed, and many residents feel safe and enjoy the pools. The real friction emerges with serious failures: HVAC units left unfixed for months despite multiple complaints, documented black mold that management refused to properly remediate, and a collapsed roof ignored for days. Gate security is spotty, parking tight, and management charges extra for WiFi and gate access that residents expected as included. Mixed reviews reflect a wide gap between front-office hospitality and backend maintenance accountability. Residents with minor requests, patience for slow email responses, and no health sensitivities may settle in fine. Those with urgent maintenance needs, immunocompromise, or high security expectations face real risk.

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Ascent North
#89
57

Ascent North

3.4(187)✓ Google-verifiedPublishes prices

Ascent North splits sharply along staff lines. The maintenance crew, led by Dave, earns consistent praise for speed and care; leasing staff like Magdalena and AJ get similar marks when present. Yet persistent structural failures dominate: AC units fail repeatedly with months-long repair waits, roaches persist despite treatment requests, management ignores complaints and refuses rent concessions, and amenities (gym, mailboxes, gates, dog park) remain broken. One reviewer lost $500 to a week-long fridge outage and received only a $150 refund never paid. A 2026 update notes AC out since June with no timeline. Newest leadership (Patricia, Amanda) shows early improvement, but older complaints about unresponsiveness and mold suggest systemic issues persist. Floor plans and rent value attract residents; location helps too. But the gap between what gets fixed quickly (initial AC on move-in, plumbing) and what languishes (chronic AC, pest control follow-ups, unit-level repairs) reveals a pattern. Tenants report management passes accountability upward, corporate stays silent, and the office often doesn't answer phones. Those in stable units praise value; those in problem buildings describe a nightmare of neglect.

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The James on Grand Avenue
#90
61

The James on Grand Avenue

3.7(101)✓ Google-verifiedPublishes prices

Half the reviews praise new units, attentive staff like Luis and Rakhi, and fair rates without extra fees. The other half cite roach problems, broken elevators, missed tour appointments, and aggressive behavior from some tenants and staff. Property upkeep works well; neighbor conduct and lease disputes do not.

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Silver Springs Apartments
#91
59

Silver Springs Apartments

2.9(184)✓ Google-verified

Recent arrivals and a new management team praise responsive staff and visible improvements to grounds and maintenance. Longer-term residents report serious problems: pest infestations, car break-ins, unaddressed security concerns, and frustration with the leasing office. Some applicants describe lost documents, unclear deposit charges, and treatment they felt was discriminatory. The shift toward better service is real but incomplete and does not yet resolve underlying maintenance and security gaps. Jessica Guerra and Melissa are named for leasing office helpfulness. Four-bedroom options available. The property sits in Tech Ridge. Costs and lease terms remain undisclosed in available reviews.

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Bexley at Anderson Mill
#92
65

Bexley at Anderson Mill

3.9(219)✓ Google-verified

Strong individual staff performances shine through. Leasing team members like Brandi, Somaya, and Jason earn consistent praise for patience and professionalism. The gym stays in good shape, and many residents report a genuinely quiet, safe vibe. However, serious infrastructure problems undermine the experience. Chronic flooding, mold, aging equipment (15-year-old AC units), and pest infestations languish without resolution despite repeated reports. Management charges residents for failures they did not cause, then dismisses follow-up complaints with minimal engagement. Thin walls amplify neighbor noise, and the property nickel-and-dimes through mandatory fees disguised as separate charges. For many, the gap between advertised amenities and actual maintenance is too wide to overlook. What makes this place appealing to some is quiet, friendly leasing staff and a peaceful setting that works well for families who do not encounter major repair issues. What frustrates others is the complete absence of urgency on flooding, mold, pests, and equipment replacement, paired with unaccountable billing practices.

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Polo Club
#93
54

Polo Club

3.2(214)✓ Google-verified

Polo Club residents report chronic maintenance crises that management struggles to resolve. Water outages occur every few months, mold spreads after leaks go unrepaired, and a six-week air-conditioning failure during summer left one tenant with an unusually high electric bill. Roaches appear regularly despite residents cleaning daily. The property has cycled through at least six management companies, creating inconsistent communication and no follow-through on promised accommodations when problems pile up. New management arriving recently has begun addressing some issues (pool repairs, stopping indoor smoking), and maintenance staff respond within a few days when called. But the buildings date from the 1980s, pipes are original and loud, and the complex appears unwilling to invest in major fixes rather than patch-and-repeat solutions. Rent is competitive for the area, though most tenants say it does not match the condition of aging units and the frequency of service disruptions.

Affordable & Section 8 Housing
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Avery Oaks
#94
57

Avery Oaks

2.6(131)✓ Google-verifiedPublishes prices

Long-term residents praise Avery Oaks for clean grounds, helpful staff members like Martha and Ivonne, and solid upkeep. Newer residents report escalating problems: persistent noise complaints go unanswered, cars and garages face break-ins, packages disappear, and move-out billing feels punitive. The leasing office divides opinion sharply; some call staff rude and unresponsive, while others describe them as attentive and kind. The complex appears well-built, but management response to safety and quality-of-life concerns is widely seen as inadequate. Property condition remains a strength, but resident relations and security enforcement are clear weak points. Staff turnover may explain the polarized reviews; the same names (Martha, Ivonne) appear in glowing and scathing assessments. Families and those who prioritize a quiet or secure environment should consider elsewhere.

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The Standard at Domain Northside Apartments
#95
63

The Standard at Domain Northside Apartments

3.7(323)✓ Google-verifiedPublishes prices

Standard at Domain Northside draws consistent praise for its leasing team-Alexis, Nathan, Miranda, and Anthony earn particular recognition for knowledge and personal warmth during tours and move-ins. Recent months show marked improvement under new manager Victoria, with better communication and faster maintenance handling. However, structural problems persist: tenants report roaches in common areas, poor cleaning standards at move-in, and troubling delays on safety issues like lock repairs. Early-morning trash pickup noise has disrupted sleep for residents in Building B. The property shows strong bones but uneven execution across buildings and operations. Staff member Edwardo, Reiner, Emilio, and Jonny have earned commendations for responsive day-to-day maintenance. One tenant noted Victoria's shift toward accountability and organization since taking over. Yet complaints about cleanliness, pest control, and the speed of critical repairs suggest the operation struggles with consistency beyond the leasing desk.

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Trails of Walnut Creek Apartments
#96
52

Trails of Walnut Creek Apartments

2.9(86)✓ Google-verified

Staff like Velma, Rosa, and Alonso handle work orders quickly and treat residents kindly, keeping some tenants comfortable for years. The location near downtown appeals to commuters, but persistent break-ins (vans, cars stolen), roaches, and garbage-bin access problems anger residents; rent has jumped sharply, and security patrols remain inadequate despite long-standing complaints. Evidence is mixed: some tenants stay for years, while others leave after 9 months. Newer praise (past 7 months) mentions improvements, but recent break-ins and pest complaints persist.

Affordable & Section 8 Housing
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Auro Crossing
#97
62

Auro Crossing

3.6(249)✓ Google-verified

Auro Crossing shows a sharp divide: recent arrivals of new management and staff have won strong praise for responsiveness and care, yet ongoing issues with cleanliness, rule enforcement, and past staff behavior continue to frustrate residents. Units themselves draw compliments, but common areas, pest problems, and inconsistent communication between office and maintenance leave some tenants questioning their stay.

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Residences at the Domain
#98
59

Residences at the Domain

3.1(220)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise the location, unit design, and individual staff members like Karissa and Levi as reasons to stay long-term. Others report decaying infrastructure, broken elevators, hidden charges (separate chiller electric, parking fees), and incomplete repairs, making the complex feel overpriced despite proximity to tech campuses. Long-term residents who work with responsive staff tend to stay; newer or short-term residents hit maintenance failures and billing surprises. The location near Apple, Dell, and Amazon appeals to corporate renters, but building upkeep and transparency issues overshadow the amenities listed on their website.

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Folio Apartments
#99
54

Folio Apartments

3.3(264)✓ Google-verifiedPublishes prices

Folio presents a tale of two experiences: leasing staff are friendly during sign-up, but management becomes dismissive and unresponsive once residents move in. Common frustrations include noise complaints ignored, security issues unaddressed (break-ins, fence gaps), soundproofing so poor upper-floor residents sound like they are stomping directly overhead, inadequate air conditioning that drives summer electric bills up, and billing disputes handled through third-party vendors that create confusion and late-fee traps. Some residents praise individual staff members like Christina May, but structural problems with maintenance response times, pest control no-shows, and deposit withholding persist for years. The complex appears built cheaply and managed by Greystar with a pattern of friendly-before-signing, dismissive-after-signing treatment.

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San Marin Apartments
#100
54

San Marin Apartments

3.3(176)✓ Google-verifiedPublishes prices

A clear divide exists here: the maintenance crew consistently earns praise for speed and professionalism, while the front office and management create frustration at nearly every turn. Prospective residents struggle to reach leasing staff, current residents face hostile interactions with management, and departing tenants report devastating move-out charges that exceed deposits and damage credit scores. The location near North Loop is desirable, but hidden costs, poor communication, and management hostility make this a risky choice. Staff including Angel, Luis, and Miguel in maintenance are dependable and responsive even outside hours. However, understaffing in the leasing office leaves only one person covering tours and inquiries, while property manager Monica has been accused of yelling at residents, selective rule enforcement, discriminating against service dogs, and ignoring complaints. High summer utilities (expect $200 monthly), weak insulation on windows and doors, and documented mold issues add financial strain. Pet owners should know the dog park is rock-covered, not grass.

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Parkside Apartments
#101
49

Parkside Apartments

2.5(84)✓ Google-verifiedPublishes prices

Parkside sits far below the luxury-apartments category average (2.5 vs. 4.02 rating). Nearly nine in ten reviews are one or two stars, dominated by accounts of roaches and cockroaches, persistent loud music and noisy neighbors, unresponsiveness from office staff, and repeated disputes over security deposits and billing. Multiple tenants report crime, including shootings, and describe management as hostile or absent. Maintenance staff occasionally earn praise for punctuality and politeness, but their fixes often do not stick; repeated service calls on the same issue are common. One recent tenant notes management's caring attitude. The bark park, pool, and fitness center are listed but reviewers rarely mention positive experiences with them, and the dog park is described as unsafe and dirty.

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Common questions about affordable & section 8 housing

How much does Section 8 housing cost in Austin?
Under the voucher program, tenants typically pay about 30% of their adjusted household income toward rent, with the housing authority covering the rest up to a payment standard set by HACA or the local authority. Income-restricted (non-voucher) affordable units usually charge a fixed reduced rent based on the property's income tier, which varies by unit size and building.
How long is the wait for Section 8 in Austin?
Waitlists vary a lot by property and by whether HACA's list is open. Many voucher waitlists run from several months to a few years, so applying to multiple properties and checking waitlist status regularly improves your odds.
What should I check before signing a lease at an affordable property?
Confirm the unit has passed its most recent HQS or property inspection, ask what's included in rent (water, trash, pest control), and get maintenance response times in writing if possible. Walk the unit for working smoke detectors, functioning AC, and no visible moisture or pest issues.
How do I judge the quality of an affordable apartment complex?
Look past the listed amenities and focus on maintenance turnaround, how well-kept common areas are, and what current residents say about management responsiveness. Our rankings weigh these factors directly so you can compare properties on more than just rent price.

Last updated 2026-07-17