Pet-Friendly Apartments in Austin, TX

Page 2 of 3: businesses ranked 101-200 of 289. Start from the top.

Water Oak

#101

66

Water Oak

4.0(104)✓ Google-verified

Residents consistently praise the leasing team, particularly standouts like Yanetzy and Sarah, for making the move-in process smooth and staying responsive to questions. Staff names like Hector and Harry draw mention for quick maintenance fixes. However, a vocal minority report serious concerns: unresolved maintenance delays (water, heating), disputed deposits due to management company changes, noise complaints, and pest control gaps. The property itself draws praise for cleanliness and amenities, but some units have limited access to facilities and parking can be tight, especially on the I-35 side. The split between five-star and one-star reviews reflects two different experiences: newer residents and those who stayed through recent management improvements tend to praise the community; longer-term residents who left describe billing problems, security gaps, and inconsistent service standards. Named staff changes have caused confusion over deposits and move-out inspections.

Pet-Friendly ApartmentsLuxury Apartments

The Mia

#102

78

The Mia

4.6(103)✓ Google-verified

Move-in typically goes smoothly thanks to attentive leasing staff who answer questions thoroughly and use efficient loading docks. Residents consistently praise maintenance responsiveness, frequent community events, excellent amenities (gym, pool, pickleball, dog park), and the calm, welcoming atmosphere-though soundproofing between units and security theft remain concerns. A Greystar-managed property, The Mia charges premium rent for newer construction with polished common areas cleaned regularly. Staff names like Angie, Brook, Ashley, and Lexi appear across multiple reviews. Caveats include unexpected move-out fees, bike theft incidents despite cameras, and design issues (parking lot pedestrian trapping, rain gutter noise).

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Casata Austin

#103

67

Casata Austin

4.2(60)✓ Google-verifiedPublishes prices

Long-term residents praise Casata's quiet, neighborly setting and the recent leasing management improvements from Andrew Harris, but serious complaints about mold exposure, billing errors, and repeated rent hikes without resolution have escalated frustration. New staff like Julio earn respect for quick maintenance responses, yet underlying issues with unit quality and management accountability persist despite ownership reassurances. The property positions itself as affordable tiny-home living in South Austin with in-unit amenities. Self-guided tours and co-working spaces appeal to prospects, but the disconnect between marketing promises and tenant experience around maintenance standards, utility billing transparency, and deposit handling creates significant doubt for long-term renters.

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Parkside Crossing Apartments

#104

71

Parkside Crossing Apartments

3.6(188)✓ Google-verified

For two years or more, families at Parkside Crossing experience quiet, well-kept grounds with attentive staff who fix maintenance issues within days. The resort-style pool, pet park, fitness center, and playground draw locals, and both long-term residents and newcomers praise the responsive leasing team, especially Sarah and Tina. Maintenance requests typically resolve within two business days. The property sits conveniently between downtown Austin and Round Rock, with nearby schools and shops. Residents consistently note the peaceful atmosphere and the staff's professional, welcoming approach to concerns and day-to-day needs.

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Bridge at Southpark Meadows Apartments

#105

66

Bridge at Southpark Meadows Apartments

3.9(368)✓ Google-verified

Move-in staff earn consistent praise for patience and attentiveness, with several residents citing named employees (Pablo, Brennan, Xavier, Nathan) as key reasons they chose the complex. Newer residents appreciate the leasing process, location near retail and transit, and modern finishes in units. However, systematic problems surface: dog waste litters common areas, thin walls create noise complaints, pest infestations appear despite promises, and maintenance requests stall for months despite initial responsiveness. Package security is weak, with an easy-to-breach locker system and no internal cameras. Long-term residents note the community feels larger and less cohesive than some prefer, yet several report peace and quiet when systems work as intended. A meaningful divide exists between those who bond quickly with staff during move-in and those who clash with management later or discover maintenance oversights. The gated property appeals to some; others note that gates are often left open, limiting perceived security. Pet owners report ongoing frustration with enforcement of dog waste and off-leash policies.

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Waller Creekside on 51st

#106

66

Waller Creekside on 51st

3.8(77)✓ Google-verified

Move-in runs smooth thanks to patient staff like Melissa and Tatiana who handle applications and tours thoroughly, and day-to-day maintenance here earns real praise. Antonio and his crew respond quickly to repair requests and keep units and grounds in good shape. The North Loop location, spacious layouts, and amenities (pool, gym, green space) appeal especially to dog owners and families. A persistent friction: elevator breakdowns have stretched for months with poor communication and no rent relief offered, and management has turned over often enough to frustrate long-term residents. Front office responsiveness improves under current leadership but remains spotty. Deposits have taken time to return. Location and value win out for many, but upkeep consistency lags behind the sales pitch.

Pet-Friendly Apartments

The Michael at Presidio

#107

71

The Michael at Presidio

4.2(342)✓ Google-verified

Strong unit interiors and active staff draw residents who stay multiple years, but operational lapses undermine the luxury positioning. Move-in units arrive dirty with undisclosed mold and appliance failures; common areas (gym, hallways, elevators) suffer from inconsistent upkeep and pest presence. Security gaps leave packages exposed to theft despite resident requests for cameras. Many long-term residents praise leasing by name (Kate, David, Hayley, Patricia, AJ) and respond well to weekly social events, yet noise complaints and thin-wall issues persist unresolved for months. The fitness center offers Technogym equipment and hosts group classes; the pool earns consistent praise for cleanliness. AC units work reliably. Maintenance responds quickly to service requests once submitted, though pre-move-in walkthrough standards and common-area cleaning fall short of high-end claims. Pet owners note the trails are excellent; residents mention feeling safe due to foot traffic despite lack of gates.

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Bridge at Canyon Creek

#108

68

Bridge at Canyon Creek

4.0(298)✓ Google-verified

Maintenance and some leasing staff earn consistent five-star praise for responsiveness and kindness, but a subset of residents faced serious leasing conflicts centered on pricing dishonesty and treatment concerns. Amenities promised at lease have been removed or left broken (pool, basketball court, gates, dog park fixtures). One reviewer waited a month for repairs; another reported the fitness center advertised as 24/7 closes by 8 p.m. The community appeals to those valuing quiet and privacy, yet repeated complaints suggest gaps between advertised and actual conditions. Experiences vary sharply by staff member and timing. Named maintenance workers like Raul and Skylar resolve issues quickly and courteously. Leasing encounters range from genuinely warm to allegations of racial bias and bait-and-switch terms. Prospective residents should verify all pricing, specials, and amenities in writing before signing, and ask current residents about actual maintenance response times and which amenities remain operational.

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Duval Villa Apartments

#109

66

Duval Villa Apartments

4.0(123)✓ Google-verified

Duval Villa draws strong praise for its quiet setting, pool, and staff responsiveness from most residents, especially manager Liz and maintenance lead Albaro. However, recent complaints center on slow A/C diagnostics despite repeated requests, unclear communication about unit access, and reports of occasional management rudeness and pest issues, creating a tension between the property's appeal and operational inconsistency.

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Palo Verde

#110

65

Palo Verde

3.8(155)✓ Google-verifiedPublishes prices

Palo Verde draws consistent praise for its leasing team (particularly Andrea King, McKenzie, and Tim), fast maintenance response, and appealing grounds with a resort-style pool and dog amenities. Yet noise complaints go unresolved despite quiet hour policies, phone lines are hard to reach, and departing residents report aggressive billing practices with charges tied to wrong units-a pattern suggesting operational gaps that undercut the polished first impression. The complex suits people seeking modern, spacious apartments in a pet-friendly setting with community events and fitness options. Its location near Barton Creek Greenbelt and Belterra Village appeals to active residents. However, those noise-sensitive or concerned about move-out transparency should weigh the risks carefully.

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Bridge at Ribelin Ranch Apartments

#111

69

Bridge at Ribelin Ranch Apartments

4.2(159)✓ Google-verifiedPublishes prices

Staff earn consistent praise for responsiveness and hospitality, and the complex hosts well-attended community events that residents value. However, amenities deteriorate steadily: pools close frequently, fireplaces don't work, the unlocked gym admits anyone, and gates stay broken. Neighbor disputes over dogs and trash go largely unaddressed, and some former residents report serious billing disputes years after move-out that damaged their credit. The location appeals to families near schools and employers, and units are spacious with modern amenities on paper. Yet the gap between advertised resort-style living and actual upkeep is stark. Long-term residents report quality decline; newer reviews skew five-star, suggesting management may have improved or reviewers may not yet have experienced the maintenance backlog and neighbor tensions that built up over years.

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Bellrock La Frontera

#112

71

Bellrock La Frontera

4.2(237)✓ Google-verified

Since new management took over, Bellrock La Frontera has made visible improvements: power washing, new grills, fresh TVs in the office, and staff like Kilish and Sabrina earning consistent praise for friendliness and care. Apartments are spacious, clean, and well-positioned near shopping and restaurants, with strong amenities including pools and dog parks. However, tension runs through resident feedback. Maintenance requests languish for weeks, pest control ignores follow-ups, and parking disputes escalate to unlawful tows. One resident's roof leak in May became a uninhabitable nightmare: debris in the kitchen, a brutal temporary move, and only $125 compensation. Staff communication often fails until residents escalate by phone or public complaint.

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Berkshire Santal Apartments

#113

65

Berkshire Santal Apartments

4.0(213)✓ Google-verifiedPublishes prices

Most residents praise the spacious, well-finished apartments, responsive maintenance staff like Cameron Neal, and peaceful atmosphere with nearby trails. Management keeps requests quick-often same-day. But the complex frustrates many on renewal: advertised rates can be $300 to $600 lower than renewal offers for identical units. Thin walls let neighbors' bass vibrations travel across floors. Some report security deposit withholding over minor repairs and inconsistent rule enforcement. Pet owners note the dog park is sometimes neglected. Staff experiences vary widely; leasing team members Claire and Kena earn praise for thoroughness, but others report rushed, unhelpful interactions. Despite luxury finishes and amenities, the disconnect between advertised and renewal pricing, plus soundproofing gaps, makes long-term satisfaction uncertain.

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Belara Austin

#114

63

Belara Austin

3.7(169)✓ Google-verifiedPublishes prices

Most five-star reviews credit new management (Kristi, Nick, Leo) for turning things around, with residents praising attentive leasing staff and fast maintenance that typically resolves requests within hours. Amenities like the dog park, pool, gym, and court draw pet owners and those seeking activity options near downtown and Lady Bird Lake. However, persistent structural problems undermine the upside. Recent complaints center on unchecked pest infestations (roaches, fire ants), a poorly designed call box with a concrete barrier that has scraped multiple residents' vehicles, and lingering disputes over security deposits that suggest accountability gaps remain.

Pet-Friendly Apartments

Bexley at Anderson Mill

#115

67

Bexley at Anderson Mill

3.9(222)✓ Google-verified

Bexley appeals most to residents who value grounds and amenities. Individual staff members (Marvin, Brandi, Somaya, Vie) earn consistent praise for friendliness and responsiveness. The complex itself stays quiet and clean with a fitness center, pool, and dog park. However, management lacks accountability. Reviewers report being charged for maintenance failures they did not cause, hit with surprise fees (trash violations, damage charges up to $52), and left with unresolved issues like flooding, mold, thin walls, and aging AC units. Some problems languish for months despite repeated requests.

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The Bennett

#116

73

The Bennett

4.5(150)✓ Google-verified

Staff warmth and modern finishes earn consistent praise, but systemic maintenance and oversight gaps undermine the luxury claim. Long-term residents report deteriorating common areas, unenforced house rules, and management communication that shifted after ownership changes. Stephen, Juliette, and Heather are named for leasing and resident support; maintenance teams are praised for politeness but hampered by incomplete repairs and low accountability standards. Package access via the Luxer system is a documented pain point (doors fail repeatedly, undelivered or relocated items). Parking garage roof leaks in bad weather. Hallway cleanliness varies by building. Pet waste and smoking violations go largely unaddressed despite pet-friendly and smoke-free policies. One-star reviews also flag vehicle break-ins, occasional power outages, and proximity to unhoused individuals around the perimeter and dog park-factors new residents should tour firsthand rather than assume from marketing materials.

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The James on South First

#117

76

The James on South First

4.3(191)✓ Google-verified

Front office staff (Nik, Sarah, Ariana) earn consistent praise for warmth and attentiveness, and maintenance crews respond within 24 hours to fix problems. Residents and visitors value the spacious units, community gatherings like movie nights and food trucks, and pet accommodation. However, safety is a real concern: some report homeless access through damaged fencing, inadequate lighting, frequent gate breakdowns, plus pest problems and one report of a break-in attempt.

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Spicewood Springs

#118

71

Spicewood Springs

3.9(103)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for quick responses and genuine care, with staff members like Dylon, Marcela, and Lydia specifically named. The community delivers solid amenities, clean grounds, and a quiet neighborhood feel at competitive North Austin prices, though lease-exit procedures and dog park facilities could improve.

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33Hundred Apartments

#119

77

33Hundred Apartments

4.2(317)✓ Google-verifiedPublishes prices

Residents consistently praise Patrick and the maintenance crew for fast, respectful service and genuine care throughout the lease and living experience. Most highlight quick work order completion and staff who remember names and answer questions patiently; a small number flag mold concerns and maintenance gaps like dirty common areas.

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The Loretta

#120

61

The Loretta

3.9(45)✓ Google-verifiedPublishes prices

Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

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Chateau Avalon Apartments

#121

78

Chateau Avalon Apartments

4.7(222)✓ Google-verified

Most residents highlight the manager's personal attention and responsive maintenance team, with many renewing leases over years because of staff care. The North Austin location near Lamar offers walkability to shops and downtown access. However, persistent complaints about pest infestations, mold, weekend noise from drinking in the parking lot, and security gaps suggest ongoing issues that management has not fully resolved despite staff effort.

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Short Hills North Apartments

#122

76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

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Rhythm

#123

70

Rhythm

4.2(166)✓ Google-verifiedPublishes prices

Rhythm draws strong praise for its leasing experience, particularly Aija's detailed tours and attentive follow-up, plus competitive pricing and a full amenities package. However, residents report persistent issues: maintenance requests languish unaddressed, thin walls fail to block neighbor noise, and management response to problems feels dismissive or slow. Some tenants say the unit they moved into looked worse than what they toured, and at least one faced an air conditioning failure during Texas summer heat that the property resisted fixing until a city complaint was filed. Management appears responsive during the sales process but inconsistent afterward. Staff like Aija and the newer assistant manager stand out, yet others have drawn complaints for rudeness and lack of urgency. Prospective renters should tour with confidence but enter residency with realistic expectations about service speed and maintenance standards.

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Windsor Ridge Apartments

#124

68

Windsor Ridge Apartments

4.0(201)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team for quick, thorough work and staff like Hannah, Carlos, and Chris for their responsiveness and care. However, recent reviews expose serious lapses: a roach infestation discovered at lease start, management's refusal to cover displaced residents' emergency costs, and several multi-month maintenance failures including window leaks and water damage. Security concerns, overbilling disputes, and hostile lease termination agreements suggest operational inconsistency between field staff and executive decision-making. The leasing office delivers poor initial experiences-rudeness, missing information, appointments given to others. Those who get past this stage and stay benefit from reliable maintenance and clean common areas, but tenants with complex issues describe management as evasive, unsympathetic, and unresponsive to follow-up. One long-term tenant's shift from "absolutely love it" to frustration after six years signals recent deterioration in management quality.

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Toscana

#125

66

Toscana

3.9(326)✓ Google-verified

Toscana draws praise for its active community, friendly maintenance staff, and amenities, but recent reviews reveal a divide: long-term tenants report crumbling infrastructure, unresolved pest problems, and radio silence from the leasing office on major repair requests, while newcomers celebrate events, responsive service, and good value. The complex shines on individual interactions but struggles with systemic maintenance and administrative accountability.

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Windsor Republic Place Apartments

#126

70

Windsor Republic Place Apartments

4.2(199)✓ Google-verifiedPublishes prices

Residents love the speed of maintenance (often one hour) and the personal touches from named staff members like Ashley and Terah who go above and beyond. The grounds feel secure and calm, and amenities are clean and well-kept. However, the community struggles with leasing office responsiveness and a pattern of plumbing, appliance, and soundproofing issues that frustrate newcomers, some waiting weeks for fixes. The move-in experience is often messy: delayed keys, missing parking stickers, and unprepared fobs appear in multiple reviews. Long-term renewing tenants report being priced out when their leases come up (charged $1,600 while new residents pay $1,400 for the same unit), creating resentment. Despite the marketing hype around resident satisfaction awards, the reality for many feels like a disconnect between management promises and day-to-day execution.

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NoA on McNeil Townhomes + Flats

#127

66

NoA on McNeil Townhomes + Flats

3.7(130)✓ Google-verified

Most residents praise the leasing and maintenance staff for quick problem-solving and genuine care. The community is quiet with spacious townhomes and garages, renovated interiors, and grounds kept clean. Noise from upstairs neighbors is common, as are bugs (ants, roaches, spiders); AC bills run high, and emergency weekend support is inconsistent.

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Lodge at Merrilltown Apartments

#128

76

Lodge at Merrilltown Apartments

4.3(91)✓ Google-verified

Most residents appreciate the quick maintenance response, clean grounds, and welcoming staff atmosphere. Activities foster social connection and many stay long-term. One complaint about sustained neighbor noise and unresponded escalations stands out, suggesting management may struggle with enforcement when issues persist despite complaints.

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Astra Avery Ranch

#129

66

Astra Avery Ranch

3.9(145)✓ Google-verified

Residents praise the leasing team (Shabana, Chris, Elysa named often) for attentive service and the grounds for cleanliness and amenities, with recent management changes noted as an improvement. Persistent complaints center on thin floors letting sound through, recurring plumbing clogs in shared lines, and management's slow response to problems like pest infestations and neighbor noise, with some feeling the "luxury" label misleads about actual living quality.

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Preserve at Rolling Oaks

#130

70

Preserve at Rolling Oaks

4.1(510)✓ Google-verified

Staff members like Chelsea, Robert, and Stephanie earn consistent praise for going beyond typical service, with residents noting accommodating lease transfers and swift maintenance responses. That goodwill erodes under systemic problems: post-ownership-change pest infestations, inattentive noise enforcement, common area trash neglect, and a serious security incident unaddressed by management cast doubt on whether individual kindness translates to safe, well-run operations. Residents who arrived before the management change describe a stark quality drop. While recent reviews show renewed responsiveness from the front office, the underlying maintenance and security gaps remain unresolved for some. The complex appeals to pet owners and luxury-minded renters, but prospective residents must weigh the named staff's personal care against documented concerns about systemic accountability.

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Skye at Austin

#131

77

Skye at Austin

4.2(154)✓ Google-verified

Eight years of service have given way to a marked improvement under current management. Eva, the property manager, draws consistent praise for quick problem-solving, genuine care for residents, and a warm demeanor that makes the community feel like home. The maintenance team responds promptly to requests and completes work on site rather than leaving tenants waiting months. Reviewers note the property is clean and the pool, park, and resident events foster a peaceful, welcoming atmosphere. One resident mentioned a wish for assigned parking options, but this stands as a lone practical note among overwhelmingly positive feedback on everyday living experience. The community appears to appeal broadly to long-term residents and newcomers alike. The efficiency of the management office during the application process, combined with responsive maintenance and genuine attention to resident concerns, creates an environment where people feel valued. Staff members like Eva and maintenance staff are named specifically for their professionalism and respect. Events and amenities keep the community active without noise complaints surfacing in reviews.

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Iron Rock Ranch

#132

64

Iron Rock Ranch

3.8(275)✓ Google-verified

Iron Rock Ranch draws strong praise for responsive maintenance, solid construction that keeps units quiet, and welcoming staff like Mariah and Erik. The two dog parks, mature landscaping, and sense of community appeal to families and pet owners. However, significant complaints emerge around move-out billing disputes (including debt collection surprises), pest problems despite paid services, and charges for pre-existing damage or poor repairs. Billing errors often require repeated follow-ups to correct. The complex performs best during tenancy, but checkout experiences frequently trigger confrontations over disputed fees. New management has reportedly improved some operations, though billing practices remain contentious. Strong soundproofing and amenities offset concerns about accountability on charges.

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AMLI Lakeline

#133

70

AMLI Lakeline

4.1(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

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Griffis at The Domain

#134

67

Griffis at The Domain

4.0(592)✓ Google-verifiedPublishes prices

Griffis at The Domain earns praise for helpful staff like Kelsey and quick maintenance responses from Derrick and Ally, but residents consistently report hidden fees adding roughly $300 monthly, thin soundproofing, poor advance notice on construction, and broken gym equipment that stays broken. Experience varies sharply by staff member and department.

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Grand Station Apartment Homes

#135

77

Grand Station Apartment Homes

4.2(82)✓ Google-verified

Residents consistently report smooth, hassle-free leasing from a team known by name. Keke and Xyre appear most frequently in praise, handling applications with speed and patience. The physical community scores high for cleanliness and upkeep; maintenance responds quickly to requests. On-site amenities include a pool, fitness center, and playground. Three-bedroom units are available alongside one and two-bedroom options. Pricing comes up as fair and competitive in a north Austin location near Round Rock Premium Outlets and major employers like Dell.

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Altair Tech Ridge

#136

65

Altair Tech Ridge

3.9(113)✓ Google-verifiedPublishes prices

Five-star reviewers praise staff by name (Jurnee, Blanca, Bailey) for friendliness during tours and leasing, and describe the grounds as clean, quiet, and well-maintained with good amenities. However, a stream of one- and two-star reviews detail significant operational gaps: broken grills and pool chemistry mishaps, a non-Tesla EV charger that management wouldn't troubleshoot, only 18 visitor spots for 300 units with aggressive towing, and move-in units left with dog hair and cigarette butts. Residents report communication drops after signing the lease, and several discovered undisclosed fees or unexplained conditional approvals. The tension here is stark. Long-term residents who stayed years consistently credit the maintenance team and describe a peaceful community they'd return to. Yet newer residents document deteriorating conditions: dirty hallways, unresponsive EV support, and gate access chaos that suggests operational breakdown at scale.

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The Bond

#137

74

The Bond

4.5(195)✓ Google-verified

The Bond wins consistent praise for its modern finishes, upscale amenities like the gym and pool, and a leasing team known by name for their patience and expertise. The downtown location near Domain shopping and trails appeals to those seeking walkable North Austin living with dog-friendly services. However, long-term residents flag serious friction: thin walls transmit neighbor noise and freight train rumble, maintenance backlogs stretch past two weeks for routine repairs, fire alarms trigger 50+ times annually without clear resolution, and garage theft remains endemic despite repeated complaints. Building access systems don't integrate, requiring multiple apps and phone troubleshooting for deliveries. A mold complaint with independent lab confirmation and unresolved pest and EV charging disputes raise structural accountability concerns beneath the polished lobby facade. Staff turnover also creates inconsistency. Early interactions with named leasing professionals (Kilish, Taylor) earned five-star raves, while departures have left front-desk service uneven. Those arriving to a mature property see upkeep decline; one two-year resident notes the gym and lobby alone no longer offset maintenance neglect, security blind spots, and rising nickel-and-diming (sewage cleanup charges, disputed carpet fees, prorated rent policy shifts).

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Bexley at Whitestone

#138

64

Bexley at Whitestone

3.8(210)✓ Google-verified

Bexley at Whitestone attracts renters seeking value and amenities in a convenient northwest Austin location. The leasing team (Toby, Alma, Dylan, Brandon, Diana) earns consistent praise for professionalism and ease of process. However, a significant pattern of complaints centers on pest control, move-in conditions, and maintenance delays. Several residents report severe cockroach infestations despite cleaning efforts, dirty apartments on arrival, undisclosed plumbing leaks, and frustratingly slow responses from staff. One prospective tenant waited an hour twice for scheduled tours with no meaningful apology. Residents who report good experiences praise the unit size and resort amenities; those in crisis cite responsibility-shifting between management and vendors as a breaking point. Pet owners highlight the dog park as a draw, and some residents find the complex quiet for remote work. The business states it negotiates on rent, though value judgments vary sharply depending on whether a renter encounters maintenance issues. A few long-term residents express high satisfaction, yet the volume and specificity of pest and preparation complaints suggest this is not isolated.

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Prose Decker Lake

#139

76

Prose Decker Lake

5.0(37)✓ Google-verifiedPublishes prices

Residents consistently experience efficient leasing with staff like Vanessa, Andrea, and Cheyenne, who handle move-in smoothly. Units are modern and clean; included WiFi and fitness amenities appeal to many. One resident notes ongoing noise from dogs and construction (building 7), thin walls, and earlier trash overflow issues that staff addressed after feedback, though security and theft remain concerns. Pet policies are clear: $200 deposit, $200 fee, $20/month rent. Best for those prioritizing prompt service and new construction. Work-from-home seekers should know that noise complaints persist despite management responsiveness.

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Broadstone North ATX

#140

71

Broadstone North ATX

4.4(100)✓ Google-verifiedPublishes prices

Broadstone's leasing team, especially Alexandria, earns consistent praise for making the process smooth and staying responsive during move-in. The property itself impresses: brand new finishes, quiet common areas, plenty of parking, and a resort-like feel with strong amenities draw renters who value North Austin convenience. Serious maintenance failures tarnish the experience for long-term residents. Multiple tenants report pest problems (gnats, ants, roaches) that persisted for months despite repeated service requests marked "completed" without actual resolution. Thin walls let noise through from neighbors and freight trains. Management stopped responding to emails and disputes, and one tenant waited over four months for a deposit refund. Recent staff turnover has coincided with quality drops.

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The Landing at Double Creek

#141

73

The Landing at Double Creek

4.0(216)✓ Google-verified

Residents consistently praise the leasing team (Michelle, Kiersten, Lorena) for warmth and flexibility with lease extensions, and maintenance for speed and care. The grounds stay clean and the security gates provide genuine peace of mind. Recent management changes have tightened operations noticeably. Theft of packages and decorations, plus surprise trash fees, frustrate some; a few report maintenance notes don't reach tenants and water pressure issues linger without resolution. Long-term residents (2-11 years) speak most highly of the shift in management quality.

Pet-Friendly Apartments

The Monterra

#142

70

The Monterra

4.1(245)✓ Google-verified

Most residents praise the leasing staff for genuine helpfulness and the clean, quiet community feel. Long-term tenants highlight consistent maintenance and a professional office team that makes them feel at home. However, pest problems persist despite fumigation attempts, work orders sometimes go unaddressed, and a few report package theft from the secure mailroom and strict towing enforcement at night. The leasing team (Max, Manali, Colten) stands out for personalized attention during tours and move-in. Maintenance supervisor Eduardo improved service noticeably. Complaints centre on pest control failures, delayed repairs for move-in issues, and security gaps that management hasn't resolved, creating doubt about responsiveness to serious problems.

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MAA Canyon Pointe

#143

68

MAA Canyon Pointe

4.0(235)✓ Google-verifiedPublishes prices

Half the residents report a pleasant place to live at a fair price, with praise for a few maintenance standouts and a quiet community. The other half faced serious problems: weeks-long waits for repairs, mold and mildew left unaddressed, a strict guest parking rule rarely disclosed upfront, and an office that either doesn't answer or dismisses complaints. A senior living here had to stay awake until 5am after a broken garage garage door commitment wasn't honored. One car was stripped for parts in the gated lot. Many reviewers' water heaters, washers, dryers, and air handlers either failed or weren't repaired to standard. Staff inconsistency is stark: Chris García appears multiple times praised for quick dryer and filter work, while other interactions left residents calling the office rude or hostile.

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Park at Estancia

#144

63

Park at Estancia

3.8(141)✓ Google-verified

Park at Estancia offers a visually appealing setting with amenities like a dog park and fitness center, backed by pockets of genuinely helpful staff. Yet consistent gaps in enforcement create safety hazards, packages vanish from the mailroom regularly, parking fills with unpermitted vehicles unchecked for months, and recurring maintenance complaints go unaddressed for years despite repeated requests. The leasing office shines during move-in (especially Hunter and Vanessa), but once you sign, responsiveness drops sharply. Management avoids difficult conversations, deflects accountability to residents, and turns minor issues into standoffs over fees rather than goodwill resolutions.

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The Lakes at Renaissance Park

#145

59

The Lakes at Renaissance Park

3.5(202)✓ Google-verifiedPublishes prices

Staff turnover has been relentless, but the current management team (particularly Preston and Jeannette) is earning recognition for professionalism and responsiveness. Residents value the location near Katherine Fleischer Park, MetroRail access, and competitive pricing for the area. Persistent structural problems undercut the experience: roach infestations, malfunctioning air conditioning units, broken mailboxes, dark parking lots, and cosmetic neglect. Maintenance often requires multiple requests. Several tenants report deposit delays and difficulty reaching management to resolve issues. Residents recommend walking through units before signing to assess condition.

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Springs at Lakeline

#146

74

Springs at Lakeline

4.0(322)✓ Google-verified

Staff excellence and fast maintenance define the experience here. Residents consistently describe front desk and maintenance crews as friendly, patient, and quick to resolve issues like broken dishwashers or AC problems. Amenities including the gym, pool, and clubhouse stay clean and well-maintained. Move-out billing practices create friction. Multiple residents report aggressive or unexplained charges during checkout, requiring extensive documentation and dispute resolution. Limited parking is a recurring inconvenience. Residents who stayed short-term or focused on amenities rated the complex highly; longer-term residents weighed superior service against billing concerns.

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AMLI on 2nd

#147

73

AMLI on 2nd

4.2(106)✓ Google-verifiedPublishes prices

Most residents and locators rave about the staff-particularly Heather and Cameron on leasing, plus maintenance like Alex Garcia-and the polished modern finishes, especially soundproofing and the dog park. The Downtown location near restaurants and Trader Joe's attracts professionals and pet owners. Hidden fees and service gaps dampen that shine: some tenants report surprise "chilled water" summer charges, Wi-Fi dead zones in elevators and upper floors, and vanishing complimentary perks like guest parking validation. One visitor complained about a $50 parking dispute; another felt the location catered more to tourism than residents.

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The Marquis at Brushy Creek

#148

74

The Marquis at Brushy Creek

4.1(297)✓ Google-verified

Most residents praise the community's cleanliness, greenery, and staff warmth. Juli, Angelica, Lacey, and maintenance team members like Rolando earn consistent recognition for going beyond their roles. Leasing and move-in processes run smooth. However, two residents report serious problems: management ignored repeated security breaches (car windows broken three times, garage broken into twice), did not answer phones, and left them feeling unprotected. These accounts describe a pattern of unresponsiveness to safety concerns and frustration over unexplained fees. The gap between these experiences is stark. Long-term residents describe a peaceful place with responsive maintenance and kind staff. Those with security issues felt abandoned by management. Families seem satisfied; those who experienced safety lapses felt disrespected and unsafe.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Revolve

#149

68

Revolve

4.1(217)✓ Google-verifiedPublishes prices

Revolve splits sharply: prospective tenants consistently praise the modern spaces, pool, and staff warmth during tours (particularly Janaye and Alexandra). Once moved in, residents report a starkly different experience: rampant roaches throughout the building, neglected stairwells and hallways, a recently imposed guest parking fee structure that charges $25 per visit after four free monthly parking days, and management that becomes unresponsive when maintenance issues arise. The broken garage gate and unsecured doors raise safety concerns; an extended homeless encampment near the building prompted additional worry. Those who receive responsive staff support speak highly of their community, but the pest infestation and cleanliness lapses dominate recent long-term resident feedback. Security and facilities maintenance appear inconsistent. Staff like Alexandra and Janaye excel at tour and onboarding experiences, yet complaints suggest the property struggles to address systemic problems once tenants are locked into leases. The parking policy is particularly contentious, framed by residents as a revenue grab rather than a fairness measure.

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Ten Oaks

#150

68

Ten Oaks

4.1(263)✓ Google-verified

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

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Oxford at Tech Ridge

#151

62

Oxford at Tech Ridge

3.7(302)✓ Google-verified

Long-term residents and recent movers both report clean units and fast maintenance work, though some ground-floor dwellers battled roaches. The office staff, particularly leasing agent Perla, draws consistent praise for patience and professionalism. However, newer complaints target management responsiveness: some residents say work orders languish unfinished, gym cleaning standards fall short of advertised policies, and the Community Manager has ignored contact attempts for months. Move-out billing disputes and a 24-hour open gate (compromising security) add friction to otherwise stable stays. The complex remains affordable for North Austin and offers solid amenities, but management inconsistency and pest issues warrant inspection before lease signing. Renewal loyalty is strong among satisfied residents, yet the sharp split in ratings reflects genuine operational gaps rather than subjective preference.

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Affinity at Wells Branch

#152

75

Affinity at Wells Branch

4.4(74)✓ Google-verifiedPublishes prices

Most residents report prompt maintenance responses and engaged community life. Staff members, especially maintenance supervisor Frank, are regularly praised for speed and friendliness. However, one long-term tenant experienced significant delays in lease paperwork and billing queries that left them stressed during health recovery.

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Village at Gracy Farms

#153

63

Village at Gracy Farms

3.7(226)✓ Google-verifiedPublishes prices

Tour experience and leasing rank among the best at the complex: staff member Andrea and the grounds consistently earn five-star marks from prospects. Once residents move in, experiences split sharply. Some enjoy responsive maintenance (Rodrigo cited by name multiple times for quick repairs) and quiet surroundings. Others face months of pest infestations management refuses to escalate, locked emergency access ignored, and security deposits withheld nearly a year with only email promises of resolution. The property shines on first visit but stumbles on follow-through. Emergency calls go unanswered. Pest control comes without notice and is marked as refused when no one is home. Management rarely initiates contact on complaints, even when residents attempt cleanouts themselves. The five-star praise is concentrated among new prospects and longer-term residents with routine needs; the one and two-star reviews cluster around unresolved crises and departed residents still seeking money back.

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Oltera in So East

#154

62

Oltera in So East

3.8(80)✓ Google-verifiedPublishes prices

The maintenance and leasing staff stand out consistently: requests are completed the same day or next morning, and named team members like OJ, Alejandra, and Sean are praised for professionalism and genuine care. Units are spacious with good finishes, yards, and natural light. However, recurring water leaks that damage walls and invite mold trouble many residents, package theft is acknowledged, noise from neighbors in some buildings can be disruptive, and pricing feels high for the area and service quality issues. Lease cancellation disputes and post-move billing add to the friction. A gated community in Southeast Austin with walkable downtown proximity and modern amenities. The gap between staff excellence and infrastructure problems (leaks, theft, noise) suggests uneven operations-strong people managing aging or poorly-maintained buildings.

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Saratoga Ridge Apartments

#155

61

Saratoga Ridge Apartments

3.7(214)✓ Google-verified

Saratoga Ridge delivers mixed experiences that hinge heavily on management change. Some residents credit newer staff like Denia, Celestino Velazquez, and Robert Moret with professionalism and responsiveness, but the complex is plagued by cockroach infestations, slow maintenance responses (AC and dryers left broken for weeks or months), parking chaos, and deposit withholds. The shift to TI Communities management appears to have worsened enforcement of policies and communication. Pet owners should note the dog park exists but has drawn complaints about cleanliness. Noise control is weak, amenities like the pool stay closed for extended periods, and residents report the valet trash service as inconsistent despite monthly charges. Newer management shows signs of trying to improve, but systemic issues with maintenance follow-through and pest control remain unresolved.

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Creekside on Parmer Lane

#156

58

Creekside on Parmer Lane

3.4(173)✓ Google-verifiedPublishes prices

Tenants consistently split into two camps: those praising fast maintenance response and a welcoming office staff (including named team members Billy and Margarita), and those frustrated by deteriorating conditions, pest infestations, and management that dismisses complaints. Structural problems like thin walls, damaged carpets, stained units, and broken drainage persist for months; aggressive towing ($800 in fees reported in one month), intrusive security tactics, and application denials without clear upfront guidance add friction. Despite claiming luxury status, reviews highlight cheap materials, poor soundproofing, and cost misalignment with quality. The property appeals to early-move residents or those staying short-term who encounter responsive staff; longer-term renters report management becomes indifferent after leasing. Domestic disturbances and non-functional security gates undercut the safe-community pitch. A three-year resident still rates it five stars, but recent reviews show deterioration, with management blamed for staffing gaps and tenant dismissal.

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Northwind Apartments

#157

74

Northwind Apartments

4.9(50)✓ Google-verified

Northwind wins consistent praise for its leasing team, particularly Ciara Monroe and Rosalyn, who reviewers describe as patient, communicative, and genuinely supportive through the application and move-in process. The apartments themselves draw raves: new, spacious, soundproofed, and ideal for remote workers. One recent tenant reported a sharply different experience, citing unit mix-ups at move-in, a broken washer, non-functional oven, and uncut grounds, though the majority of feedback emphasizes fast maintenance response and a welcoming community feel with families and children. Staff excellence and modern amenities anchor tenant satisfaction, but execution lapses during move-in and routine maintenance pose a risk. The disparity between two accounts suggests inconsistency in unit turnover or ground upkeep.

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Onyx 183

#158

62

Onyx 183

3.7(306)✓ Google-verified

Recent reviews split sharply: multiple five-star accounts praise the leasing team (especially Sofia, Aldo, Elia, Veronica) for friendliness and quick processing, and call out the clean common areas, mature landscaping, and dog park. But three recent one- and two-star reviews document serious issues since management changed to Greystar: AC emergency requests ignored during 100-degree heat, water shut-offs with no warning, office phones unanswered and doors locked during business hours, and maintenance requests marked closed without work being done. Several reviewers mention friends leaving or planning to leave. The property itself earns consistent praise; the service breakdown dominates recent low ratings. Long-term residents (two to eight years) report positive experiences with staff and efficiency, suggesting problems began more recently. However, current residents describe undeniable safety and habitability gaps: unaddressed broken AC, insufficient water, speeding in the lot, and no follow-up communication. One reviewer documented emergency maintenance requests going unresolved and explicitly advised against moving in. The contrast between five-star older reviews and urgent one-star complaints from the last month flags a management transition problem that overshadows the community's physical appeal.

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Waters at Barton Creek Apartments

#159

60

Waters at Barton Creek Apartments

3.6(118)✓ Google-verified

Waters at Barton Creek has undergone a dramatic turnaround. Recent residents consistently praise Mary Anne and Miguel's maintenance team for their responsiveness and genuine care, noting the complex feels like home rather than a corporate apartment building. The property offers strong amenities (two pools, gym, dog park, kayaks, bikes), renovated units, and proximity to Zilker Park. Older reviews from 2019-2021 reveal a chaotic period: the complex cycled through at least 15 management companies, with persistent maintenance failures, pest problems, and rent-payment confusion. One long-term former tenant reported locked-in episodes, suspected mold, and water pressure issues. The current management team has clearly rebuilt trust and conditions, though the property's age remains evident.

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Waters at Willow Run

#160

73

Waters at Willow Run

4.0(243)✓ Google-verified

Residents consistently praise the leasing and maintenance teams, particularly Gael and Alma, for attentive, patient service that simplifies the move-in process. The community feels safe and quiet, with active upkeep and no reported package theft or vagrancy. However, applicants face substantial waitlists (300+ in queue at times) and struggle with an outdated AI chatbot, a website that permits booking when offices are closed, and staff who sometimes seem unprepared for walk-in visits. Service quality drops sharply at the front desk for prospective tenants.

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Bridge at Davenport Place Apartments

#161

74

Bridge at Davenport Place Apartments

4.4(232)✓ Google-verified

Reviewers who interacted with the front desk consistently praise staff warmth and efficiency, and some highlight fast maintenance. However, a significant minority report severe roach infestations, filthy hallways, and slow repairs. The sharpest criticism centers on current management's failure to address documented noise complaints and unresolved pest issues despite repeated reports. Staff turnover appears to matter: earlier management was more responsive, but the current team has drawn complaints about dismissive handling of resident concerns. One reviewer escalated to the property manager (Apartment Management Professionals) and its parent company (Housing Authority of the City of Austin) over unresolved disturbances and a lease termination notice issued after complaining. Price, lease terms, and pest treatment efficacy are unmentioned in most reviews, leaving gaps in the full picture.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

The Barstow

#162

64

The Barstow

3.7(433)✓ Google-verified

Leasing and maintenance staff earn consistent praise for attentiveness and quick problem-solving, with the pool, dog park, and volleyball court frequently highlighted. The community feels clean and well-kept to many residents. However, vehicle break-ins and lack of security cameras create a significant divide. Residents report cars broken into on the lot, and management's response has been dismissive. Without visible safety measures in place, security-conscious renters may want to ask directly about current camera installation and vehicle protection plans before signing.

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Northland at the Arboretum

#163

60

Northland at the Arboretum

3.6(141)✓ Google-verifiedPublishes prices

Good leasing staff like Terri and Brad make the tour and signup process smooth, and some tenants report maintenance responding within days. However, mold growth tied to water quality, slow repairs, and management unresponsiveness dominate complaints. Security deposit disputes and move-out cleaning fees are common grievances. The community offers spacious one- to three-bedroom units with high ceilings, pet areas, and a pool. Dog waste and unleashed dogs on grounds are recurring concerns. Residents note a divide between professional maintenance teams and inconsistent management, with significant turnover making it hard to know what standard to expect.

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Austin Parke Apartments

#164

67

Austin Parke Apartments

3.7(88)✓ Google-verified

Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.

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Stonelake at the Arboretum

#165

73

Stonelake at the Arboretum

4.3(319)✓ Google-verifiedPublishes prices

Staff like Daniel and Yvonne deliver warm, attentive service during leasing and move-in. Many residents praise quick maintenance response and a clean, peaceful setting near shops and restaurants. However, significant concerns surface: residents report unaddressed black mold, broken gates for months, filthy hallways, and unsettling behavior from maintenance workers that discourages reporting issues. High rents paired with aging buildings and security lapses leave some feeling the value has slipped. Management's record is uneven. Alfredo and Yvonne demonstrate genuine care, but reports of discriminatory staff conduct, slow action on serious defects, and a property manager (Kate) deemed unfit by at least one long-term tenant suggest inconsistency at the leadership level. For those prioritizing location and staff warmth, it works; for those needing reassurance about safety, upkeep, or affordability, proceed with caution.

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Allegre Point Apartments

#166

67

Allegre Point Apartments

4.1(109)✓ Google-verifiedPublishes prices

Allegre Point draws strong praise for attentive leasing staff (LaTanya, Arlene, Hermes) and responsive maintenance, with residents enjoying a quiet, gated community and regular events. New move-ins report welcome gifts and personalized tours. However, longer-term residents cite chronic roach problems, package theft, and management slowness on serious complaints, with one resident noting a marked decline over their three-year stay; another reported a week of silence on a credit reporting error. The divide appears tied to tenure and staff consistency. High satisfaction centers on the leasing and maintenance experience; dissatisfaction emerges from pest control lapses and management accountability on complex issues. Gated grounds and community amenities (dog park, pool, Starbucks cafe, pantry) are genuine draws, but pest control and theft require honest investigation before commit.

Affordable & Section 8 HousingLuxury ApartmentsStudent Housing

Bridge at Mesa Verde

#167

73

Bridge at Mesa Verde

4.3(227)✓ Google-verified

Residents consistently praise Bridge at Mesa Verde for outstanding maintenance staff (especially Bailey) who resolve issues same-day, and leasing agents who genuinely invest time in placement. The property looks sharp inside and out, with well-kept dog parks, pools, gym, and a walking trail that appeal to active tenants. However, multiple residents report repeated catalytic converter theft, car break-ins, package theft, and car theft despite paid parking and prior security presence. Management acknowledges no camera coverage, leaving residents feeling unprotected. Strong on hospitality and upkeep, weak on security and accountability.

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The Albright

#168

73

The Albright

4.3(99)✓ Google-verified

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

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Lakeline Parmer Lane Apartments

#169

62

Lakeline Parmer Lane Apartments

3.6(271)✓ Google-verifiedPublishes prices

Strong staff engagement drives positive tours and move-ins, with Maria and Tabitha named repeatedly for attentiveness and bilingual support. Maintenance and cleanliness earn consistent praise. However, pest infestations, unresponsive office lines, and operational issues undercut confidence in management follow-through. Current residents report satisfaction with amenities and safety, but a subset encounters roaches and poor communication when reaching out after hours or seeking support. The wide review spread (55% five-star, 32% one/two-star) suggests inconsistent execution across units and time.

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Woodchase Apartments

#170

72

Woodchase Apartments

4.1(155)✓ Google-verified

Most long-term residents praise the property for its quiet setting, quick maintenance response, and staff who genuinely seem to care about tenant wellbeing. The complex hosts regular community events and maintains grounds well. However, newer complaints about deposit disputes and how management handles contractor mishaps suggest a gap between frontline staff performance and leadership accountability. Staff members like Iris, Desiray, Alyssa, Rudy, and Nick are repeatedly named for their helpfulness, though the same Alyssa faces criticism for miscommunicating policy and refusing to refund a deposit after admitting fault. Long-term residents report feeling safe and having the support they need; prospective tenants should know disputes may not be resolved in their favor.

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Bell Southpark Apartments

#171

69

Bell Southpark Apartments

4.2(1337)✓ Google-verified

Bell Southpark draws residents with attractive finishes and a strong location near Southpark Meadows and I-35, but quickly disappoints on follow-through. Management prioritizes cosmetic updates over core issues: packages vanish from broken lockers, trash sits overflowing despite valet fees, noise complaints go unresolved for months, and gates remain propped open. Tenants face reactive staff who enforce strict parking and trash rules against residents but appear indifferent to their own service failures. A new corporate ownership has shifted the tone from approachable to transactional, with opaque policies (guest limits, equipment availability, clubhouse capacity restrictions) discovered only after lease signing. Alberto Lopez and Hunter in leasing stand out for genuine responsiveness, yet they cannot offset the broader pattern: late payment issues met with steep fees and confusing payment systems; security failures acknowledged but unchanged; pests, fleas, and roaches treated with surface fixes rather than prevention. Reviewers who stayed longest describe a sharp decline once management changed, and many cite the gap between glossy tours and grim reality as the breaking point.

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The Standard at Domain Northside Apartments

#172

63

The Standard at Domain Northside Apartments

3.7(326)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team's recent overhaul, with Maintenance Supervisor Yonny Mendez-Pinto and technicians like Eduardo and Emilio earning consistent recognition for proactive, quick repairs and visible property involvement. The leasing team, particularly Alexis and Nathan, draws repeated compliments for knowledge and warmth. However, serious safety complaints surface: two residents report unaddressed lock issues, car break-ins, and roach sightings, with management perceived as dismissive rather than accountable. New renters and six-year residents alike note strong soundproofing and walkability, but the mix of five-star praise and one-star crises reflects an inconsistent experience. Current management and maintenance appear more engaged than in prior years, yet safety issues and deposit disputes remain red flags. The property's 60% five-star rating masks deeper tensions between amenity quality and resident protection.

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Hunters Chase

#173

62

Hunters Chase

3.4(215)✓ Google-verified

Half the reviews are five-star; the other half skew sharply negative, mostly over cleanliness and pests. Those who stay speak warmly of Peter and Raven at the front desk, quick maintenance turnarounds, walkable access to food and parks, and painless rentals. But recurring reports of roaches, stale odors, and move-in grime present a real friction point that management appears to acknowledge but struggles to fix. On the upside, in-unit washer/dryers ease daily life, rent stays manageable for single parents and budget-conscious renters, and the grounds stay tidy once you're settled. The staff is genuinely invested: maintenance can solve issues in under two hours, and office staff handle rental crises with grace. The neighborhood is leafy and quiet.

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Villages at Fiskville 55+ Senior Apartments

#174

72

Villages at Fiskville 55+ Senior Apartments

4.2(104)✓ Google-verifiedPublishes prices

Most residents highlight the staff-particularly Vanessa, Jenna, and recent manager Valencia-for genuine care and attentiveness during move-in and beyond. The community pool, fitness center, and resident events draw consistent praise. Security and past management failures stand out as serious concerns. Gate breaches, stolen packages, unpaid security contracts, and billing mess-ups frustrated long-term residents, though newer management appears to be turning things around.

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Marquis at Treetops

#175

73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

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Bridge at SoCo Crossing

#176

58

Bridge at SoCo Crossing

3.5(183)✓ Google-verified

Under the previous Griffis management, residents praised fast maintenance and clean amenities. Since AMP took over in December 2025, complaints have spiked: the pool was closed for four months with inadequate notice, water shuts off without warning, and front-office staff ignore calls and emails. Long-term tenants are leaving over communication gaps and deferred upkeep. Staff like Jasiel and Luis still earn five-star maintenance reviews for responsiveness and professionalism. But management's rush to upgrade windows for Section 8 eligibility created construction chaos, broken dog park gates remain unfixed, landscaping has deteriorated, and after-hours emergency lines fail to answer. The shift in ownership has fundamentally altered the resident experience.

Pet-Friendly ApartmentsLuxury ApartmentsAffordable & Section 8 Housing

MAA Wells Branch

#177

65

MAA Wells Branch

3.8(280)✓ Google-verifiedPublishes prices

Five-star ratings often center on specific maintenance staff (Adam M, Adam G, Gary) who solve problems quickly and professionally, and property manager Melissa who genuinely advocates for tenants. However, a substantial portion of lower ratings describe systemic issues: management silos that leave complaints unaddressed, appliances that fail after repair, work orders closed without fixes, and delayed responses to health hazards. The experience depends heavily on who handles your case. Pet owners cite the dog parks as a draw, but some note that management fails to enforce rules around nuisance barking. Early evidence of management missteps includes car towing without proper notice and unexplained collection charges months after a declined application.

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The Maris

#178

66

The Maris

4.2(74)✓ Google-verified

The Maris attracts residents who love its design, location, and staff warmth during move-in, but a growing number struggle with compound security lapses: a broken garage gate (unfixed for months), repeated vehicle break-ins and tire theft, unauthorized maintenance entry into occupied units, and unexplained towing of registered vehicles. The property feels split between residents who had early positive experiences (with staff members Jeffrey, Elyse, Helen, and Eric praised by name) and those who arrived as these issues mounted and now question whether the luxury price point justifies the friction. Security concerns overshadow amenities for many. Reviewers report management acknowledges plans to add cameras and repair the gate but slow follow-through erodes trust. One reviewer called out the Fetch package system as inefficient compared to traditional mail rooms. On the flip side, residents praise the pool, fitness events, and the actual apartment finishes, and those without security incidents or parking disputes remain genuinely happy.

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Willow Brook

#179

59

Willow Brook

3.4(189)Publishes prices

Maintenance and office staff earn consistent five-star praise for speed and professionalism, with the grounds kept clean and amenities like a year-round pool well-maintained. However, multiple residents report persistent cockroach problems, dated finishes, and serious safety concerns including car break-ins, theft attempts, and a high homeless presence nearby. The building struggles with infrastructure issues (water pipe failures, needed foundation repairs) and residents object to forced internet charges and penalty fees for late payments. Most who stay long-term value the location and service enough to overlook the property's age, but newer tenants often leave disappointed by the gap between rental price and condition. The pet policy itself draws no specific complaints in reviews.

Pet-Friendly Apartments

Veranda

#180

70

Veranda

4.2(229)✓ Google-verified

Staff named by residents-Rigoberto, Amaya, Rodrigo-earn consistent praise for genuine kindness and professionalism; many renew leases specifically for the people and amenities. Yet reviewers report serious gaps: two-month delays fixing hot water, unheated apartments during freezes, black mold, and thin walls letting in neighbor noise and music. Leasing staff win high marks for the process, but several say attitudes shift once you move in, with maintenance requests left hanging and some staff appearing dismissive. Facilities shine visually, pool and pilates studio draw people, and pet owners feel welcome. The tension lies between the people residents love and the systems they describe as broken. Package theft and common-area odors add friction. At this price point near the freeway, reviewers expect faster fixes on essentials like hot water and heat.

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The Bowen

#181

66

The Bowen

4.1(108)✓ Google-verified

The Bowen draws strong praise for location, staff warmth, and thoughtful unit finishes, but faces serious issues with ventilation, maintenance follow-through, and move-out billing that many residents dispute. Unit design and neighborhood walkability appeal to long-term residents who value the area; however, those sensitive to air quality, appliance reliability, and transparent management practices should look elsewhere.

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Ascend at Pioneer Hill

#182

72

Ascend at Pioneer Hill

4.5(75)✓ Google-verifiedPublishes prices

Most residents praise the new construction, spacious layouts, and genuinely welcoming staff who handle problems proactively. Libni stands out for Spanish-language support and attentiveness to resident concerns. However, early complaints focus on thin walls, poor soundproofing, and structural shortcuts that make units feel poorly built despite the modern aesthetic. One serious report of a vehicle theft with minimal security response undercuts confidence in resident safety and management follow-up. The building and location shine, but noise issues and security gaps are real factors to weigh before committing.

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Milan Apartments

#183

61

Milan Apartments

3.5(256)✓ Google-verified

Most residents praise Milan's maintenance team and office staff, particularly Diana, Mariela, and Nataly, along with the resort-style amenities and clean property. Several five-star reviews highlight smooth move-in experiences and responsive upkeep. However, a vocal minority reports ongoing maintenance issues, disputes over garage storage rules, and a controversial towing practice where cars are removed from common parking areas even when the leasing office is closed. Management has been slow to respond to towing complaints via email.

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Medina Highlands

#184

66

Medina Highlands

4.0(165)✓ Google-verifiedPublishes prices

Half the reviews celebrate the location, staff responsiveness, and amenities; half report systemic neglect that management has refused to fix. Fire alarms trigger nightly without cause, trash rooms overflow for months, pests infest common areas, and poor construction (thin walls, faulty infrastructure) makes units uncomfortable. One-year residents describe these as known but unaddressed problems.

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Highline Apartments

#185

62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

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River Stone Ranch

#186

71

River Stone Ranch

3.8(311)✓ Google-verified

Residents consistently praise the responsive maintenance team, named staff members who go above and beyond, and a lively calendar of community events that foster real friendships among neighbors. The location near Sunset Valley and the greenbelt trail appeals to those wanting quick downtown access without urban noise. Staff like Mersadies, Joey, and Rob are named repeatedly for warm personal attention, though one resident flagged inconsistent performance, and a single report cited pet waste neglect warranting attention. The complex balances upscale finishes (wood burning fireplaces, updated units) with genuinely affordable pricing for the area, attracting residents who've rejected pricier communities. Pool parties, brunch events, bingo nights, and happy hours sustain engagement. Leasing staff follow up personally during touring, and the office addresses issues by name rather than form.

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The James on Grand Avenue

#187

62

The James on Grand Avenue

3.8(104)✓ Google-verifiedPublishes prices

The James draws praise for helpful leasing staff, responsive maintenance, and fair pricing for newer units in a convenient North Austin location. However, reviews flag significant frustration over noisy tenants (especially at the pool on weekends), roach infestations, a frequently broken elevator, and poor neighbor behavior like pet waste and vandalism. Quality of life depends heavily on which neighbors you get.

Luxury ApartmentsAffordable & Section 8 HousingStudent Housing

Bristol Heights

#188

59

Bristol Heights

3.3(315)✓ Google-verifiedPublishes prices

Most recent five-star reviews praise a genuinely engaged staff: front desk, maintenance technicians Gabriel and Justin, and community manager Lisa earn consistent mention for going above and beyond. Long-term residents highlight quick maintenance response and a peaceful environment with good amenities, trees, and nearby shopping. However, a significant minority report serious gaps. Move-in experiences vary wildly, from clean units to apartments with flies, broken appliances, and deferred maintenance. Complaints escalate to pest infestation, lax security (gates often open, car break-ins reported), and frustration with management's move-out deposit practices. The gap between best and worst experiences suggests inconsistency in execution.

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SoCo Park Apartments

#189

71

SoCo Park Apartments

4.2(187)✓ Google-verified

Residents who feel connected to the team praise Brittany and Martha by name for going beyond job duties, and many highlight staff who show genuine care. The grounds and common areas draw consistent positive mention. However, a vocal minority report serious friction: the pool advertised as open remains locked for months, AC repairs drag on for weeks, and lease violations appear swiftly after negative reviews are posted elsewhere. One resident filed a complaint with the Attorney General over deceptive pool advertising. The gap between five-star loyalty and one-star frustration maps clearly to management responsiveness and maintenance speed. Those who get quick answers feel heard; those waiting months for fixes feel abandoned. The $40 annual pet screening fee applied to all residents is not disclosed upfront, and office staff now require appointments instead of phone calls.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Preserve at Wells Branch Apartments

#190

65

Preserve at Wells Branch Apartments

3.9(209)✓ Google-verifiedPublishes prices

Most residents report friendly staff and speedy maintenance, with clean grounds and a peaceful setting close to shops and I-35. A significant minority describe management dismissiveness over serious problems, recurring water outages, structural safety questions, and wildlife intrusions that went unresolved despite requests. Named staff members Jaqueline, Lizzie, Timothy, Jacky, Yeny, and Matt drew specific praise for helpfulness and customer service. However, some tenants report their concerns ignored or met with "attitude," and a few mention maintenance arriving late or incompletely addressing issues like HVAC leaks and balcony safety.

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Ellwood at Lake Travis

#191

61

Ellwood at Lake Travis

3.6(635)✓ Google-verified

Ellwood presents a sharp divide: residents who land responsive maintenance (Franklin praised by name) and arrive to clean units report genuine satisfaction, especially families and students valuing the dog park and security. Others face weeks of no reply from leasing or maintenance, paperwork mistakes that multiply, and towing policies that catch renters off-guard. Common complaints center on gates left broken, overwhelming pet waste in parking areas, and management that grows evasive when tenants move out, sometimes sending accounts to collections without providing promised statements. The complex is not poorly built, but staff bandwidth and follow-through appear inconsistent. Guests pay $5 daily for parking; registered vehicles still face towing if rules are misunderstood. Those relocating from out of state reported long waits for email replies, though residents after move-in say maintenance responds quickly to work orders. The gap between what reviewers expect of a "luxury" property and what they experience with upkeep, communication, and accountability is the core tension.

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Residences at Saltillo

#192

60

Residences at Saltillo

3.5(239)✓ Google-verifiedPublishes prices

The leasing team delivers personal attention during sign-up, and the location above Whole Foods with lake trail access is genuinely hard to beat. However, management becomes evasive once you move in: residents report $5,000+ overcharges on exit, stolen packages, unresolved noise complaints lasting half a year, and hallways that rarely get cleaned. Staff quality varies sharply by role. New residents in some blocks report good maintenance turnaround and friendly support. Long-term tenants and departing residents tell a different story, flagging dishonest billing, inconsistent explanations, and a pattern of avoiding responsibility for security and neighbor disputes. Block location appears to matter for your experience.

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Barton Creek Landing

#193

60

Barton Creek Landing

3.6(148)✓ Google-verifiedPublishes prices

Barton Creek Landing's draw is clear: proximity to the Greenbelt and a maintenance standout named Jeff who handles requests same-day or next. On-site staff earn consistent praise for courtesy and effort. However, residents report a steep gap between marketing and reality. Corporate management levies surprise fees, refuses to itemize charges, and has sent residents to collections over carpet disputes. Pest problems (cockroaches, rats, scorpions) recur despite the location being advertised as premium. Pool temperature swings, a broken hot tub, and a gate app that regularly fails to unlock add to frustration. Water shutoffs lasting days or longer happen frequently, sometimes without proper notice. Residents note the buildings feel dated and rent does not account for these drawbacks. The on-site team tries hard but cannot override corporate policies residents find harsh. One long-term tenant called the complex "good value for upper mid-range living" and praised communication during the 2021 freeze, but this voice sits alone amid complaints about fee creep, maintenance delays at corporate level, and a disconnect between what is marketed and what is delivered. The location remains the strongest asset.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments

The Goodwin

#194

67

The Goodwin

4.1(110)✓ Google-verifiedPublishes prices

Strong leasing team experience contrasts sharply with recurring operational failures. Multiple reviewers praise Karolina, Cara, and Paige for patient, thorough tours and smooth check-ins; new management is credited with fixing elevators, the garage gate, and common-area cleanliness. Yet long-standing complaints dominate: fire alarms at odd hours, elevator downtime (repeatedly broken), garage door malfunctions, chronic hot-water shortages, roaches, and trash chutes that overflow into hallways. One reviewer reported being required to sign an NDA to break a lease, leaving charges disputed months after move-out. The building's physical bones seem solid (high ceilings praised, individual units appealing), and amenities are genuinely premium. But systemic maintenance gaps, poor neighbor-enforcement (dog urine in elevators, uncurbed pets, fast driving), and water-damage patches suggest ongoing construction debt. Recent management changes show promise, yet the texture of daily living remains frustrated: fire alarms interrupting sleep, damp dog park, flooded lobby during rain, rotisserie-style staff turnover, and internet locked to one provider.

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Perch

#195

67

Perch

4.1(127)✓ Google-verified

Perch attracts residents who value upscale design and community spaces, with staff-especially Nicholas, Patrick, and Emily-earning consistent praise for smooth leasing and responsive service. The grounds, pool, and Golden Hour bar create an appealing retreat feel. However, serious infrastructure problems undermine the luxury positioning. Chronic WiFi failures (provided by WhiteSky) make work-from-home untenable; poor sound insulation means neighbors' conversations and footsteps carry freely; parking is both tight and policed aggressively, with frequent towing complaints; and roaches and other pests recur despite treatments. Hot water inconsistency and unclear lease terms add to resident frustration. The gap between amenity quality and core utility reliability drives price-sensitive critics to call it overpriced for what residents actually experience daily.

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Bridge at Center Ridge Apartments

#196

71

Bridge at Center Ridge Apartments

4.2(301)✓ Google-verifiedPublishes prices

Most residents praise the quiet atmosphere, well-maintained grounds, and quick maintenance response from staff like Homer and Homero. However, multiple five-month-old reviews document a persistent cockroach infestation affecting several units, repeated failed pest control treatments, and management's refusal to compensate residents or allow free unit transfers, leaving families dealing with health issues and wasted food. Recent five-star reviews from the past two months suggest the property has improved operationally, with fast move-in support from leasing staff like Britany and Josi. The tension between the positive experience of new residents and the unresolved pest crisis of earlier tenants remains the property's defining issue.

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The Copeland

#197

71

The Copeland

4.2(291)✓ Google-verified

Ashley, Laura, Elysiana, and Tony earn consistent five-star praise for leasing and move-in support. Recent months show strong turnarounds in management responsiveness and maintenance speed. However, one resident reports repeated failures across elevators, doors, key fobs, mailboxes, and water systems within two months, with slow initial responses to emergencies. The property splits sharply between those who landed good staff and quick fixes versus those caught in infrastructure crises. Jordan and the maintenance team now deliver same-day repairs under improved leadership. Amenities and layouts draw interest during tours. Yet a five-year resident's documented trail of concurrent breakdowns suggests the property still struggles with proactive maintenance planning despite staff enthusiasm.

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Travesia Apartments

#198

70

Travesia Apartments

4.1(308)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, with same-day repairs common before 4pm. However, office management falls short: residents report rude staff at leasing, unexpected fees, dirty common areas (particularly the pool), and unresolved pest issues. The divide between skilled technicians and administrative problems shapes the experience.

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95Twenty

#199

60

95Twenty

3.5(179)✓ Google-verified

Maintenance staff deliver fast, professional repairs - dishwashers fixed within 36 hours, drain requests answered same day. Some leasing consultants like Sylvia, Daniel, Alyson, and Victor earn genuine praise for care. But management creates a sharp divide: front-office staff frequently described as dismissive or rude, communication inconsistent, promised credits going unresolved after months. Common areas show wear (pool turns dark green, gym equipment stays broken for extended periods, dog waste bags missing despite pet fees). Units feature modern appliances and in-unit laundry, but reviewers report roaches and ants despite paid treatment. One 3-year resident paid $1,400 in charges for two screw holes. Location near Domain suits commuters well. Reviewers split sharply: long-term happy residents praise the quiet vibe and friendly neighbors; newer or departing residents call it overpriced for the actual condition. The bark park and resort-style pool exist in theory, but upkeep complaints outweigh marketing claims. Families and remote workers who avoid management contact and tolerate wear report staying; those expecting luxury service or reliable upkeep leave frustrated.

Pet-Friendly ApartmentsLuxury Apartments

Copperline at Village Oaks Apartments

#200

59

Copperline at Village Oaks Apartments

3.2(607)✓ Google-verified

Leasing tours and early resident experiences shine; CJ, Corre, and Yaneth consistently earn praise for attentiveness and professionalism. The property feels welcoming and secure to those who move in smoothly. However, residents with pest problems report weeks or months of failed treatment attempts, unresponsive office staff, and unsafe conditions. Appliance repairs also stall indefinitely. The divide is stark: move-in satisfaction versus sustained quality of life concerns. For potential residents, the critical question is pest control track record. Recent reviewers highlight the disparity between excellent leasing service and deteriorating maintenance responsiveness once problems emerge. Staff turnover and management inconsistency surface as ongoing themes.

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Last updated 2026-09-22